集团简介

公司起源 我们是 我们做什么 机构分布 服务客户为客户提供有价值 在全国各地设有26 3000余名员工枕戈待的产品和系统解决 家分公司，200多 旦，为客户提供全流
1985年 泵业智造商方案，满足客户价 个办事处。 程售前、售中、售后值需求。 技术支持和服务。

东方泵业是国内泵行业及相关配套产品、系统解决方案提供商，是集科研、制造、营销、服务为一体的大型科、工、贸企业集团。在长三角拥有现代化的水泵生产、检测基地和产业链，占地千余亩，资产逾20亿，设备1000余台套，员工3000多人，自主研发的几十个系列产品获得数百项国家专利，与20余个国家和地区往来合作，致力于满足客户的核心利益和价值需求。东方坚持围绕客户需求推行管理和技术创新，追求新技术、高品质、优服务，在泵、电机、阀门、铸造、无负压、成套设备、控制系统、环保节能等领域为各行业客户提供稳定可靠、有竞争力的产品和服务，携12家子公司和100多家国内外战略供应商，持续为客户创造价值，为社会贡献力量。

我们为社会带来了什么？

为客户创造价值。东方通过全流程技术支持和营销服务，满足客户生产、生活需求；依托自有产业链，将良好品质和合理价格相结合，为水利、市政、工矿、民用建筑等行业客户，提供稳定、可靠、环保、节能、配套的产品和服务，帮助用户稳定生产、舒适生活。

推动行业进步。东方主张诚信、创新、合作、共赢，打造健康、可持续的行业生态系统。通过量身定制，满足客户多样化需求；通过不断提高制造工艺、加强研发投入和技术创新、国际交流等，推动产业升级

促进经济增长、社会繁荣和可持续发展。东方坚定履行社会责任，每年直接税收贡献超亿元，带动上下游产业联动发展，促进大量社会就业，推进环保、节能理念，从项目规划、设计，到产品研发、制造、交付、维保，为客户提供有价值的系统解决方案和产品。在现代化建设中，在一带一路上，在关系国计民生的各行各业，都有东方产品在稳定运行。

为员工提供平台和机遇。东方坚持“以人为本”和“人尽其才、唯贤是举”，提倡学习和进步，倡导批评和自我批评，注重德才兼备、创新和敬业精神，为员工提供公平的学习和晋升机会，以及实现自我价值的平台，使大量青年人快速成长、担当重任，收获合理回报和幸福生活。

我们的坚持和未来是什么？

东方始终坚持以客户为中心，以员工为基石，以价值为导向，以创新为驱动，以质量求发展，踏踏实实做好产品和服务，聚焦泵业，实业兴邦！未来，我们将与您携手，把握历史机遇，担负时代重任，着眼全球，创国际品牌，打造国际化泵业集团

GROUPINTRODUCTION

Whatwedo

OriginofWhoweare company

OrganizationsCustomers

In 1985 Intelligent pump manufacturer

Providevaluable solutuonsar custemers, andmeetcustomers' valuedemands

Ourover3,000employees arereadytoprovide grerssarart and service for customers

Wehave setup 26branchesand over200offices alloverthe surtry

Asasupplierforrelevantsupportingproductsandsystemsolutionindomesticpump industry，Shanghai EastPump(Group)Co.,Ltd.isalargescience,industryandtrade groupspecializedinscientificresearch,manufacture，marketingandservice.Ithas modernpumpproduction,detectionbaseandindustrychaininYangtzeRiverDelta coveringanareaofmorethan1000mu.WithoverRMB2billionassets,over1000 setsofequipmentandover3,oo0employees,ithasdevelopeddozensofseries products,whicharegrantedhundredsof nationalpatents.Withastrong focuson meeting_customers'core_interestsandvalue,theCompanyhasestablished cooperationrelationshipwithover20countriesandregions.Itstickstomanagement andtechnologicalinnovation,pursuesthelatesttechnology，highqualityand satisfactoryservicesbyfocusingoncustomers'demandandisabletosupplystable, reliable,andcompetitiveproductsandservicestothefieldssuchaspump,motor, valve,casting,non-negativepressure,completesetofequipment,controlsytemas wellasenvironmentalprotectionandenergyconservationfields.With12branches andmorethan10odomesticandoverseasstrategicsuppliers,theCompanywillstill createvalueforcustomersandmakecontributionstothesociety.

Ourcontributionstothesociety

Createvalueforcustomers.TheCompanymeetscustomers'productionandliving demandsthroughthewholeprocessoftechnicalsupportandmarketingservice.Itis abletoprovideproductshighinqualityandlowinpriceusing itsself-owned industry chaintoprovidestable,reliable,environmentallyfriendlyenergysavingand supportingproductsandservicesforwaterconservancymunicipalworks,industry andminingaswellascivilbuildingtorealizestableproductionandcomfortablelife.

Boostthe industrialprogress.TheCompanyendeavorstocreatea healthyand sustainableindustrialecologicalsystemintheprincipleofhonesty，innovation, cooperationandwin-win.Bytailoringsolutionsforcustomers,itcouldsatisfythe diversifieddemands.Throughimprovingmanufacturingprocess,strengtheningR& Dinvestmentandtechnologicalinnovationandinternationalexchange，etc. constantly,itboostsindustrialupgrading.

Boosteconomicgrowth,social prosperityand sustainabledevelopment. TheCompanyperformssocial responsibilitiesseriously.Itpaysthedirect taxes of over RMB100milionperyearbringsthelinkeddevelopmentofupstreamand downstreamindustrypromotessocialemployment,highlightstheideaof environmentalprotectionandenergyconservationandprovidescustomerswitha valuablesystematicsolutionandproductfromproject planninganddesignto productR&D，manufacturing，deliveryandmaintenance.Inthecourseof modernization,theCompanyhasfullyfuifilledthenational"theBeltandRoad" strategyand itsproductshave beenappliedtoallivelihood industriesstably.

Provideplatformandopportunitiesforemployees

Byinsistingontheideaof"people-oriented"and“givingfullplaytotalentsand highlightingtalents",theCompanypaysspecialattentiontolearningandprogress, advocatescriticismandself-criticism,andhighlightsbothmoralityandtalents, innovationanddedication.Itprovidesfair learningandpromotionopportunitiesand aplatformforrealizingself-valuesothattheyoungstaffscould growquickly， shoulderkeytasksandobtainreasonablereturnsandhappylife.

Ourpersistenceand future

Byfocusingoncustomersandemployeesandtheideaof"value-orientedand innovationdriving",theCompanymakesfurtherdevelopmentbystressingquality.It provideshighquality_productsandservicesofpumpindustrysoastomake contributionstotheindustryandthenation!

We'd liketojoinhandswith youtoshoulder the holymissionof era byseizing the goldenhistoricchanceandcreateaninternationalbrandandaworldfamouspump grouptogether!

精工细作、以人为本、科技创新

Fine works fine for、People as intrinsic quality、Technological innovations

东方泵业把“用户的满意”作为公司宗旨，为“用户提供服务”是东方人的承诺，并体现于产品销售的全过程。

售前服务：东方泵业的工程师提供设计、咨询服务，推荐适合用户实际需要的产品，杜绝因选型不当而造成的损失。

售中服务：我们主动跟踪服务，免费为用户培训，确保产品运转，避免用户使用不当造成设备故障。

售后服务：我们的服务人员定期主动进行产品巡检，督促用户及时维修保养；一旦产品出现故障，我们将做出快速反应，迅速解决问题，恢复设备的正常运行。

EastPumppersist in"consumers'satisfaction"asourobjective."Toofferconsumerswith services"asour promises.Theyqre embodiedinourallprocessesofsales.

Before-sales service:Our engineersoffer consumersdesign andconsultation services,They will commend the optimum products， therefore, losses because of unsuitable select of pump can be averted.

Salesservice:We followthe productssold onour own initiative.Consumerscanreceiveour professionaltraining free toensureourproductscanoperatetoavoidequipment hitchowing to consumers'incorrect use.

After-salesservice:Our service peoplewillforwardlymake selective-check forproduct sold termly.Furthermore, they willsupervise consumers maintaining the equipments in time. Once our productswork wrong,we will obviate the trouble,to make equipment operate normally.

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