该页无缩略图
Smart IVR(WIFI Suite)
User Manual
Version :1.0 Date: 2026.08
PREFACE
Precautions:
Welcome to our network digital video recorder (IVR) product. To ensure your safe and stable use, please read this user manual carefully. The following are instructions on the correct use of the product and precautions to prevent danger and property damage. Please be sure to follow these instructions during use.
1.Install Environment:
Please place and use this product in an environment with a temperature range of 0℃-50℃;
The equipment should be installed and used horizontally, and tilting or inverting should be avoided as much as possible;
The equipment should be installed and used horizontally, and tilting or inverting should be avoided as much as possible;
The equipment should not be exposed to water droplets or splashes. Items filled with liquid, such as vases, should not be placed on the equipment. Do not place other equipment on top of this product.
To ensure proper heat dissipation, the equipment is designed with cooling fans and should be installed in a well-ventilated environment whenever possible.
When installing a video recorder, its rear should be at least 6 cm away from other equipment or walls to facilitate heat dissipation.
When using in areas prone to lightning strikes, please install a lightning protection device to avoid main unit malfunction or hardware damage caused by lightning strikes.
2.Warning：
Do not touch the power switch or network digital video recorder with wet hands or damp items to avoid electric shock;
After installing the host, make sure the host and chassis are grounded to avoid interference with video and audio signals and to prevent the network digital video recorder from being damaged by static electricity.
Ensure the power supply voltage of the network digital video recorder is stable. Try to use a power input with stable voltage and low ripple interference. Do not turn off the network digital video recorder by directly disconnecting the main switch.
Do not spill liquids or metals onto the video recorder to avoid causing a short circuit or fire inside the machine;
The device does not include a hard drive. The hard drive must be installed correctly before use; otherwise, recording and playback will not be possible.
Dust on the motherboard can cause short circuits when it gets damp. To ensure the network digital video recorder can work properly for a long time, the motherboard, connectors, chassis, and chassis fans should be cleaned regularly with a brush.
When turning off the network digital video recorder, do not turn off the power switch directly. Use the power off button on the panel to make the network digital video recorder automatically turn off the power to avoid damaging the hard drive.
The host system supports hard drive formatting. If the hard drive has been used before, please check if it is in FAT32 format. This embedded network digital video recorder only supports FAT32 format; otherwise, there may be potential errors.
Do not turn on the machine while it is powered on.
To ensure the integrity of the recorded data, please replace any faulty hard drives promptly (the log contains records of disk errors).
3.Illustrate：
Please refer to the actual product; the instruction manual is for reference only.
Product updates are made in real time; upgrades will not be notified separately.
For the latest procedures and supplementary documentation, please contact the company's technical support department.
CONTENTS
1.1 Product Overview.
1.2 Main Functions Of The Product ............................................................................................................................. 6
Chapter 2 Install Guide ...... ................................................................................................................................ 7
2.1 Unpacking And Inspection....
2.2 Hard Drive Installation .... .................................................................................................................. 7
2.2.1 Hard Drive Installation Step: .................................................................................................................................7
Chapter 3 Local Operation Guide ............................................................................................................................. 8
3.1 Ivr Recorder Power On/Off Operation ................................................................................................................... 8
3.1.1 Power On .. ... 8
3.1.2 Power Off.
3.1.3 Power Outage Recovery ............................................................................................................................................ 9
3.2 Login System ........ ................................................................................................................................9
3.3 Menu Operation ......... ....................................................................................................................9
3.3.1 How To Connect The Ivr To Ipc ................................................................................................................................9
3.3.2 Preview ..
3.3.2.1 Interface Function Introduction ........................................................................................................................11
3.3.2.2 Record Playback ............................................................................................................................................... 20
3.3.3 Channel Connection ................................................................................................................................................ 21
3.3.4 Configuration ...........................................................................................................................................................27
3.3.4.1 Video Parameters ....
3.3.4.1.3 Lens Parameter ....................................................................................................................................................................... 27
3.3.4.1.4 Privacy Shielding ...
3.3.4.2 Video Storage ..
3.3.4.2.2 Disk Management .. .......28
3.3.4.3Alarm Management ....
3.3.4.3.1 System Anomaly . .............................................................................................................................. ...... 29
3.3.4.4.1 Local Network ........................................................................................................................................................................ 29
3.3.4.4.2 Dynamic Domain Name ......................................................................................................................................................... 30
3.3.4.4.3 Email Setting .......................................................................................................................................................................... 31
3.3.4.6 System Configuration .......................................................................................................................................31
3.3.4.6.1 Time Settings .......................................................................................................................................................................... 31
3.3.4.6.2 User Management ...................................................................................................................................................................32
3.3.4.7 Upgrade And Maintenance ............................................................................................................................... 33
3.3.4.7.1 System Information .....
3.3.4.7.2 Log Information .. .... 33
3.3.4.7.3 Video Recorder Upgrade ...............................................
3.3.4.7.4 Video Recorder Maintenance ............ ..... 33
3.3.5 Intelligent ... ..... 34
3.3.5.1 Intelligent Configuration .... ... 34
3.3.5.2 Intelligent Search .. ..35
3.3.5.3 Image Search .... ... 36
Chapter 4 Web Browser User Guide ................................................................................................ .... 37
4.1 Network Connection .... ... 37
4.1 Plugin Installation And User Login ..... ...38
Chapter 5 Project Engineering Mode Operation Guide .... ...39
Chapter 6 Mobile Phone Operation Guide ... .. 41
Chapter 7 Troubleshooting ..... ... 42
Chapter 1 Product Introduction
1.1 Product Overview
This product is a video encoding and recording product designed specifically for the video surveillance field. It combines H.264 video compression, large-capacity hard disk storage, TCP/IP network, embedded Linux operating system and other advanced electronic information technologies to achieve high-quality, low-bitrate recording characteristics and good system stability.
This product complies with the national standard GB 20815-2006 "Digital Video Recording Equipment for Security Monitoring". This product has multiple functions, enabling simultaneous recording, playback, and monitoring, achieving audio and video synchronization, and possesses advanced control technology and powerfu network data transmission capabilities.
1.2 Main functions of the product
The following features may vary depending on the product series and its software/hardware versions.
Real-time monitoring
Compression processing function
Recording function
Video playback and backup
Camera control
Alarm management and control
Communication interface
Network function
Chapter 2 Install Guide
2.1 Unpacking and inspection
When you receive this product, please check the contents against the "Network Digital Video Recorder Packing List" inside the box.
2.2 Hard Drive Installation
Installation preparation:
You will need a Phillips screwdriver. This series of network digital video recorders can accommodate multiple hard drives inside the chassis, with no limit on hard drive capacity.
Hard Drive Installation Steps
2.2.1 Hard drive installation step:
1、Unscrew the screws on the side of the chassis 2、Connect the SATA cable and power cable.
and remove the chassis cover。
3、Secure the hard drive to the screw holes on the backplane with screws.
4、Refit the chassis cover and secure it with screws.
Chapter 3 Local Operation Guide
3.1 IVR recorder power on/off operation
3.1.1 Power On
Connect the device to a power source and press the power switch (some devices have a power button; please refer to your actual device). The power indicator light will illuminate, and the recorder will power on. After powering on, the system will enter the startup wizard by default. Follow the steps of General Settings -- Administrator Password -- Time Settings -- Network Settings -- Mobile Monitoring -- Disk Management to complete the basic configuration of the IVR. After clicking "Finish," you can enter the preview interface.
(Note: Please use the power supply provided with the network digital video recorder. Do not use other types or brands of power supplies instead of the original power supply).
3.1.2 Power Off
Power off: Press the power button on the front panel or unplug the power cord to turn off the device (the power button may vary depending on the panel model; please refer to the actual device).
Software ware shutdown: click the power off button in the lower left corner of the preview interface ,Select OK when shutting down.
(Note: It is recommended to use this method when shutting down to avoid damage to the device in case of unexpected power outages.)
(Note: When replacing a hard drive, the device should be turned off and the power disconnected before proceeding)
3.1.3 Power outage recovery
When the video recorder is recording, if the system power is cut off or forcibly shut down, the video recorder will automatically save the recording before the power outage and automatically restore the working state before the power outage to continue working after the power is restored.
3.2 Login System
After the device is powered on and enters the preview interface, the device defaults to full-screen mode. You can click the login button at the bottom of the interface (hover your mouse over the bottom to display it), enter your username and password (default username: admin, password: 123456), and click OK to log in to the device.
3.3 Menu Operation
After successfully logging in, users can follow the instruction on the toolbar to perform the relevant operations.
3.3.1 How to connect the IVR to IPC
The channel connection interface is used to add the WIFI camera to the recorder, as shown in the image below:
Note: WiFi cameras that have already been successfully connected to by other NVR will not be detected; you need to press and hold the restore default button on the WiFi camera for more than 6 seconds before it can be detected and added.
The following sections will introduce the main functions of IVR in turn, categorized by preview, playback, configuration, and smart features.
3.3.2 Preview
After the device starts up normally, it will enter the preview screen, as shown in the image below:
3.3.2.1 Interface Function Introduction
The main interface consists of main menus such as Preview, Playback, Configuration, and Intelligent, and users can switch between these menus freely.
Introduction on the menu in the upper right corner:
Microphone input : you can click the slider to adjust the audio input volume;
Speaker output : you can click the slider adjust the audio output volume;
Monitor alarm : when an alarm is triggered, the indicator light will flash continuously. Clicking the button will display detailed alarm information;
In practical applications, to avoid the impact of alarms, you can click the disarm button on the page to temporarily block the alarm information(the alarm still exists and can be found in the log).if you need to view real-time alarm information, click the arm button.
Mobile phone APP :After clinking, the app download QR code and device ID QR cede will be displayed, as shown in the image below:
Clicking on “Details” will take you to the P2Pservice interface, where you can view its version information.
If you have already linked the device to the app, you can click the unbind button on this screen, enter the device login password, and then remove the device from the mobile app.
Network Information : Clicking this will automatically detect the network connection status and display detailed network information for the device, allowing for network diagnostics and configuration, as shown in the image:
Network Diagnostics: The interface is shown in the below, and the functions are described in detail below:
ISP;
1)Ping Test: Click to ping the IP address or domain name of the target device. The default is to ping Baidu’s domain name. Users can enter the IP address or domain name as needed to perform the test.
2)Diagnosis: After clicking Diagnosis, the device will automatically check whether its external network is connected.
Traffic Status: Displays the current send and receive rates of the device's network card, presented in a graphical representation.
Output Adjustment : Output modes include Standard, Soft, Bright, and Vivid, with custom settings for brightness, chroma, contrast, saturation, and sharpness (Note: Sharpness adjustment is only supported on some devices).
Device time display: Displays the current device time. You can directly modify the device time here or jump to the advanced configuration interface for more settings.
System Management : Clicking on it will display information such as bit-rate, recording information, disk information, and system information, as shown in the image below.
Introduction to the right-hand toolbar
Equipment List：It can display the channel number, channel name, recording status, channel connection status, and channel IP address of the connected channels (which can be displayed when the mouse hovers over the channel number).
to choose between regular split-screen or custom split-screen.
Standard split-screen: You can select the channel number to add the corresponding channel into a group;
Custom split screen: You can customize the size of the preview area according to your actual needs, and then select the channel to place in the corresponding area.
Select a region, click the button
to clear the channels within the region, but do not split the window;
Select a region, click the button
This area can be split into original windows;
Click button, you can restore the original window with one click and clear all channels;
Bottom toolbar introduction:
Shutdown ：Clicking this button allows you to power off, restart, or log in/out of the device.
\mathbf { \tau } _ { { S p l i t } } \mathbf { \boxplus } ：After clicking this button, you can choose the preview split-screen mode yourself.
Previous Screen/Next Scree n ：You can flip through the current preview window
Polling : It allows you to turn polling on and off, set the polling interval, and set a fixed split-screen or custom split-screen mode;
Alarm event linkage preview pop-up : The pop-up window can be enabled or disabled. If an alarm is triggered, the alarm channel preview screen will automatically pop up, and the window will automatically revert to its original state after the alarm disappears. (Note: This function needs to be configured and enabled in the alarm linkage settings first.)
Alarm flashing border : The alarm flashing window can be turned on or off. If an alarm is triggered, the border of the channel preview screen will flash automatically.
Full Screen : Click this button, the preview will full screen display;
Display/Hidden OSD : Click to enable or hide the channel screen OSD;
File Backup ; Click to bring up the backup interface;
Voice Broadcast : Once enabled, the recorder can communicate with all IPC on all channels with a single click; (Proprietary protocol only)
PTZ Control : Click to open the PTZ control interface, which will be detailed below:
Select the channels to be configured. Use the directional keys to pan/tilt the PTZ camera, and adjust zoom, focus, iris. Set the PTZ speed. The detailed configuration methods for preset points, cruise tours and trace functions are described on this page as follows:
1）Preset point setting in call
Select a channel, rotate the camera to the desired position using the directional buttons on the PTZ control, then select a preset number from the "Preset Point" drop-down list, set the preset point name, and click "Set".
The "Preset Points" can also be accessed and cleared on this interface.
2）Cruise settings, Call and Delete
Select a cruise number from the "Cruise" drop-down list, click the "Settings" button to enter the "Cruise Settings" page, then select the preset point, cruise time, and cruise speed, and click the "Add" button. The preset point for the cruise route will then be added successfully (multiple preset points can be added).
click the "Call" button.
To delete a cruise number, select one from the "Cruise" drop-down list and click the "Delete" button.
3）Setting and calling the trajectory (requires front-end PTZ camera support)
Select a track number from the "Track" drop-down list, click the "Set" button to start recording, then perform a series of directional operations, and click the "Set" button again to stop recording the track. The track has now been successfully saved.
Select a track number from the “Track” drop-down list and click the “Call” button to call it.
Introduction to Window Toolbar
Clicking on the channel screen with the mouse will display the window toolbar, as shown in the figure.
PTZ Control : Click to expand the PTZ control interface;
Display the Intelligence detection switch : Click to display the intelligent rule lines or detection boxes of this window
Audio talk : Once enabled, it allows for intercom between the recorder and the IPC; (Privacy protocol only)
Play camera audio : Audio that can be enabled on this channel;
Camera adjustment : You can adjust the input/output volume of the current channel, the lighting mode, and the lighting brightness parameters.
Real-time playback : Clicking will take you to the playback interface, where only the live playback of this channel will be played.
One-click expulsion :Clicking this button will illuminate the IPC light and trigger an audio alarm for that channel.
Right-click menu introduction
The right-click menu basically includes some commonly used functions form the preview interface described above. Specific usage methods will not be elaborated further; you can operate it according to your personal habits, as shown in the image:
image video. Click the close icon , Close current image display.
3.3.2.2 Record Playback
Upon entering the video playback interface, the IVR automatically searches for recordings by select
(Note: Some IVR require you to manually click the query button. Please refer to the actual interface of the IVR device for details)
The maximum number of playback channels supported by the device and the current date.
Video query channel selection: The maximum number of playback channels currently supported by the device is selected by default. Users can add or remove query channels according to their needs.
Video Recording query date selection: The default is the current date. Users can select the video recording date to query according to their actual needs. If a date in the calendar has a blue background, it means that there is a video recording on that day; otherwise, it means that there is no video recording on that day.
Video recording type selection: All types are selected by default. Users can choose regular recording or smart alarm recording according to their actual needs.
Video playback: Recordings automatically retrieved by IVR will start playing from midnight of the current day by default; users can click the left mouse button or scroll the mouse wheel to zoom in and out of the timeline to select the desired playback time point.
| Name | Icon | Description |
| Display AI intelligent rules andresults | 四 | Show/Hide AI intelligent rules and results |
| Play/Pause | D日 | Stop/Play current recording |
| Stop | 口 | Stop playback and close all views |
| Play backward/forward | ← → | Play forward/play reverse by time |
| Single frame | H | Frame- by-frame playback |
| Backward/Forward 30 seconds |  | Jump backward30s/jump forward 30s |
| Play Slow/Fast | X1  | Playback speed:X1/X2/X4/X8/X16(Slow orFast) |
| Split Screen | 田 | Switch playback layout |
| Page up/down | < > | Page Keys(Layout-aware) |
| Full Screen | 3 | Display the video view in full-screen mode |
| Backup | 5 | The file backup interface will pop up |
| Capture | a | One-click snapshot |
3.3.3 Channel Connection
The channel connection interface is used to add the discovered WIFI cameras to the recorder, as shown in the following figure:
Note: WIFI camera that have already been successfully connected to other NVRS will not be searched, you need to press and hold the restore default button on the WIFI camera for more than 6 seconds before it can be searched and added.
Search Devices: Used to search for cameras connected to the network. The default search time is 20 seconds.
Batch Add: Select the cameras you want to add, and click Batch Add to add the selected cameras to the device list.
Add All: Add all found cameras to the device list.
Batch camera upgrade: Upgrades can be performed on connected cameras, both locally and remotely, as shown in the figure below.
Cascading configuration:
Wi-Fi cascading modes: Manual cascading, Automatic cascading, Cascading off. The default is Cascading off, as shown in Figure 1 below:
First Method: NVR connect IPC1, cascading IPC2 to IPC1, and then IPC3 cascading IPC2;
Second Method: NVR connect IPC1, then cascading IPC2 and IPC3;
Third Method: NVR connect IPC1, IPC2 cascading IPC1;
Note on IPC installation location:
When installing IPC the recommended locations are between the NVR and IPC1, between IPC1 and IPC2, and between IPC2 and IPC3, in areas with a signal strength of -60dB to -51dB and smooth video playback. This environmental configuration is recommended for all three installation methods.
Manual cascading configuration method:
First, successfully connect to the Wi-Fi IPC. After switching the cascading mode to manual cascading, begin configuring the cascading, as shown in the image below
The first method is to cascade channel 2 to channel 1, and then cascade channel 3 to channel 2;
a.For manual cascading, first place the IPC close to the NVR and configure the cascading, then, based on the manual configured cascading, place the IPC further away(installation method has been described earlier);
b.After manual cascading, the search device can only find the first-level IPC, that is, the IPC directly connected to the NVR. The second and third-level IPC cannot be found.
Automatic Cascading Configuration Method:
First, successfully connect to the Wi-Fi IPC. Then, move the IPC a little further away. Next, switch the cascading mode to automatic cascading and click save. A pop-up window will appear saying "Configuring...", as shown in the image below.
After successful automatic cascading configuration, the automatic cascading structure topology diagram information will be displayed, as shown in the figure below;
a. After automatic cascading, the search device can only find the first-level IPC, that is, the IPC directly connected to the NVR. The second and third-level IPC cannot be found.
b. IPC that are too close to NVR will not automatically cascade; they will generally only cascade automatically when the signal strength is below -45dB.
c.The method for automatically cascading and installing cameras has been introduced previously.
Close Cascading:
The device has successfully connected to the IPC. After selecting "Disable Cascading" in the cascading mode and clicking "Save," the IPC and NVR are now directly connected, as shown in the image below:
3.3.4 Configuration
3.3.4.1 Video Parameters
3.3.4.1.1Channel name
Channel OSD: The display of the front-end IPC name in the video can be enabled or disabled;
Users can modify the OSD name according to their actual needs;
Copy to: The configuration parameters of the current channel can be copied to other channels, but copying is required for IPC of the same model and version.
（Note: The above configuration for the IPC front-end requires IPC front-end support to be saved and take effect!）
3.3.4.1.2 Encoding parameters
Channel: You can select the corresponding channel to configure the resolution, video frame rate, and image quality;
Resolution: obtain the resolution supported by the accessed IPC (Note:Different model have different resolution);
Video Frame rate: obtain the frame rate supported by the accessed IPC, can select different frame rate from the drop-down menu.
Image quality: obtain the image quality supported by the accessed IPC
Copy to: The configuration parameter of current channel can be copied to other channel,but copying is required for IPC of the same model and version.
3.3.4.1.3 Lens Parameter
Day/night Switch: obtain lighting control from the front-end IPC(Note: Customization is available upon request);
Lighting mode: The default lighting mode obtained from the front-end IPC can be set to black and white night vision, full color night version, intelligent night vision and other modes according to actual needs;
Light brightness: the default light brightness is obtained from the front-end IPC. Users can adjust it between 0 and 100 according to their actual needs;
Backlight mode:Off by default, Users can set High light compensation and Backlight compensation according to their actual needs
Screen Flip: The users can set the screen display status to horizontal flip, vertical flip, or 180-degree rotation according to their actual needs.
Power frequency: users can set the frequency to 50HZ or 60 HZ according to their actual needs.
Copy to: The configuration parameter of current channel can be copied to other channel,but copying is required for IPC of the same model and version.
3.3.4.1.4 Privacy shielding
When enabled, it will mask a specified video area, making the masked area invisible during preview and playback.
Copy to: This function allows you to copy the configuration parameters of the current channel to other channels. This requires the same model and version of IPC to support copying.
3.3.4.2 Video storage
3.3.4.2.1 Video recording plan
The default recording plan is "scheduled recording". Users can set scheduled recording, alarm recording, and stop recording according to their actual needs.
Scheduled recording: The system will only record during the set scheduled recording period.
Alarm recording: The current channel system will only record video when an alarm is triggered;
Stop recording: Recording on the current channel is stopped;
Recording time: The default is all-day recording. Users can set all-day mode, daytime mode, nighttime mode, or custom mode according to their actual needs.
(Note: All-day mode: 24-hour recording; Daytime mode: 8:00-20:00 recording; Night mode: 20:00-8:00 recording)
Recording time period: The recording time period can only be configured when the recording time is set to "custom mode".
3.3.4.2.2 Disk Management
Disk management displays the hard drive status, whether recording is enabled, and the amount of recorded data.
Hard drive status: Normal display when the hard drive can record normally.you can click the button Formatto format the hard drive
(Note: When the hard drive status is "Requires formatting", you must format the corresponding hard drive before you can continue recording. Do not perform any other operations during the formatting process.)
Recording: If the channel is recording normally, it will display "Yes". If it displays "Abnormal", check the hard drive status to see if it needs to be formatted.
Used video recording capacity: Displays the current video recording capacity as a percentage.
3.3.4.3Alarm Management
3.3.4.3.1 System anomaly
Anomaly Types: Configurable alarm triggering methods for device anomalies such as no hard drive connected, hard drive error, network disconnection, IP address conflict, and recording failure;
Buzzer Alarm: When checked, the IVR will sound a buzzer when an alarm is triggered;
Send email: When checked, alarm information will be received in the inbox configured in the email configuration interface when the alarm is triggered.
3.3.4.4 Network Management
3.3.4.4.1 Local Network
Basic Parameter
Mac address: Display the physical address of the current device;
Network Status: Displays the current network status of the video recorder;
(Note: When the network cable is not connected, the network status shows 10M/half-duplex; when the network cable is connected, the network status shows 100M/full-duplex.)
Automatic IP address acquisition: When enabled, the device automatically obtains an IP address, subnet mask, and gateway address; when disabled, a static IP address, subnet mask, and gateway need to be set.
MTU (bytes): The default value is 1400, which can be modified to match the router in the network to which the device is connected;
Automatic DNS address acquisition: When enabled, it can automatically obtain network DNS; when disabled, a fixed static DNS needs to be configured.
Network diagnostics: Allows for diagnostics of the device's network status.
Wireless Internet Access: After enabling, select a Wi-Fi network with a strong signal, enter the Wi-Fi password, and finally click Save.
Advanced Settings
UPNP: when enabled, internal ports can be mapped to external ports via the router;
RTSP port: Default is 554, This port is used for other platforms or devices to access the NVR via the RTSP protocol;
HTTP port: Default is 80, port used for accessing the device via a browser over the HTTP protocol;
HTTPS port: Default is 443, port used for browsers to access the device web interface over the HTTPS protocol;
FLINK port: Default is 12321, Streaming protocol port for web client and device, for internal use only;
RTSP Authentication: After RTSP authentication is enabled, other devices or platforms will need to verify the device's username and password when accessing the device via the RTSP protocol.
3.3.4.4.2 Dynamic Domain Name
This device is used for accessing its web interface via dynamic domain names over a wide area network. Currently, it supports four DDNS servers: 3322, DynDns, No-IP, and PeanutHull.
After obtaining a dynamic domain name from any of these four DDNS domain name websites, users can enter the correct information into the device configuration interface to access the device's web interface through the corresponding DDNS domain name.
3.3.4.4.3 Email Setting
Sender's email address: Enter the sender's mailbox address;
Authorization Password: Enter the authorization password via email;
(Note: The authorization password is not necessarily the same as the email login password. Different types of email have different rules, so please refer to the rules of the email service you are using.)
SSL: Some email providers require SSL certificates to receive emails, such as Google.
Attachment format: Once enabled, screenshots can be received in your email. You can choose to send the screenshots as a package or separately.
Packaging: Alarm screenshots are sent as compressed files. If not packaged, the images will be sent in uncompressed form.
SMTP Server: Different types of email accounts require the selection of the corresponding server address. You can choose from the listed commonly used servers or enter the address yourself.
SMTP port: Must correspond to the email address; pay attention to the difference between the email address's SSL port and non-SSL port.
Recipient email addresses: Supports receiving emails from multiple email addresses;
Test email: After filling in the correct recipient and sender information, you can click the test email button to check if the email accounts are connected. If they are connected, you will receive a test email in your inbox
(Note: To use the email linkage function, a stable network environment and smooth internet access for the device are required.)
3.3.4.6 System Configuration
3.3.4.6.1 Time Settings
System time: the recording time can be set;
Date Format: The date format can be set, with three options available: Day-Month-Year, Year-Month-Day, and Month-Day-Year;
Time Zone: Different time zones can be switched based on the device's location;
Daylight Saving Time: After enabling Daylight Saving Time, the time period and offset can be set by week or by date;
NTP Time Synchronization: After enabling, fill in the time synchronization interval and time synchronization service address to perform network time synchronization. The recorder will periodically synchronize the camera's time according to the set time synchronization interval (Note: The device needs to be connected to the external network);
Manual Time Synchronization for Cameras: Manually click the time synchronization button to perform time synchronization operations on the connected cameras and recorder;
3.3.4.6.2 User Management
User Permissions: Configure permissions for newly added users;
Delete User: Delete selected users (admin user cannot be deleted);
Add User: Add new users and use them to manage devices;
Modify User: Modify the username, password, and user type of selected users;
User Type: Administrator users have all permissions; there are two types: regular users and operator users. Initial default permissions differ, and users can increase or decrease permissions as needed;
Password Retrieval: A method for users to retrieve their passwords after forgetting them, via scanning a QR code on the mobile app;
(Note: Users must bind the recorder to the app to retrieve their passwords, and only the admin user supports password retrieval.)
Pattern Unlock: Set pattern unlock methods for the admin user or other newly added users. With pattern unlock enabled, the device login interface offers two password options, with pattern password login as the default.
Pattern unlock enabled or disabled: The admin user can enable or disable pattern unlock when modifying the user account, while other users can enable or disable the pattern unlock function when creating or modifying a user account.
3.3.4.6.3 Equipment parameters
Device Name: Set the name of the recorder
Language Selection: Select the system language of the recorder, effective immediately;
Main Display Resolution: Modify the local display resolution of the recorder (monitor support required), effective immediately;
Automatic Logout Time: Set the automatic logout time. After setting, the recorder will automatically log out after the set time if no one is using it. The default is 0 minutes, meaning it will not automatically log out.
Full-screen boot preview: When enabled, the device boots in full-screen mode by default; when disabled, the device boots in non-full-screen mode by default.
Boot wizard: Used to guide users through basic configuration after booting.
(When enabled, the device boots into the wizard interface; when disabled, the device boots directly into the preview interface. Enabled is the default.)
Mouse speed: Adjusts the mouse movement speed, effective immediately.
3.3.4.7 Upgrade and maintenance
3.3.4.7.1 System Information
Device Information: Displays the current version information of the recorder, product serial number, number of connected hard drives, number of SATA ports supported by the device, device panel type, etc.
3.3.4.7.2 Log information
Log Information Table: Query all log information of the device, including operations, anomalies, alarms, etc. You can filter the query based on conditions such as type and time period. It supports exporting the query results or all logs.
3.3.4.7.3 Video recorder upgrade
This page allows you to upgrade your device, with options for online upgrades and USB upgrades:
Online Upgrade: Click the "Detect" button. Once a new version is detected, click "Upgrade" and wait for the device to complete the upgrade. The device will automatically restart after the upgrade is complete.
(Note: The device needs to be connected to the internet to detect the new version.)
USB Upgrade: This method requires you to first copy the upgrade file (with the .update extension) to a USB flash drive, connect it to the device via its USB port, click the Browse button, select the upgrade file, and then click Upgrade. Follow the upgrade progress on the device interface and wait for the upgrade to complete. The device will automatically restart after the upgrade is finished.
(Note: Do not perform any operations on either the local or remote device during the upgrade process to avoid causing irreparable errors!)
3.3.4.7.4 Video recorder maintenance
Export Configuration: After connecting the device to a USB flash drive, the device configuration can be exported to the USB flash drive.
Import Configuration: After connecting the device to a USB flash drive containing the configuration file, clicking "Import Configuration" will import the configuration file from other devices or this device. A device restart is required for the imported configuration to take effect.
(Note: Importing configurations only supports configurations of the same version and model.)
Factory Reset: Supports restoring the device to factory settings. Users can choose to restore single, multiple, or all configurations as needed. A device restart is required for the changes to take effect.
Telnet: This function is used for developer debugging.
Maintenance Mode: Allows setting a scheduled device restart for maintenance. Disabled by default. Users can choose to schedule restarts once, daily, or weekly. After setting the maintenance time, a prompt will appear 10 seconds before the scheduled maintenance time. The system will automatically restart 10 seconds later.
Once: The device restarts only once at the set time;
Daily: The device restarts at the set time every day;
Weekly: The device restarts at the set time every week;
3.3.5 Intelligent
3.3.5.1 Intelligent configuration
This feature supports detecting human figures, vehicles, pets, packages, and faces in the image.
Setting the detection area: Click on the channel screen, hold down the left mouse button and drag the mouse to start drawing the specified area. Release the left mouse button to stop drawing. If an existing detection area needs to be redrawn, it must be erased first.
Sensitivity: Can be set to low, medium, or high. Higher sensitivity makes it easier to detect people.
Target size: Can be set to small, medium, or large. Smaller targets make it easier to detect people.
Loitering time: Can be set from 0 to 3600 seconds. An alarm will only be triggered if a person is within the detection area and stays for the set duration.
Erase: Erases the detection area frame with one click.
Full-screen frame: Click to automatically set the detection area to full screen.
Camera Audio Alarm: Configures the camera's audio alarm. When the alarm is triggered, the camera will sound an audio alarm.
Linkage Method: Configures the alarm methods to be linked when the alarm is triggered. Details are as follows:
Send Email: When checked, the alarm message will be received in the inbox configured in the email configuration interface when the alarm is triggered.
Buzzer Alarm: When checked, the IVR will sound a buzzer when the alarm is triggered.
Capture: When checked, the image recorded after the alarm is triggered can be viewed in the camera snapshot section of the "Smart" interface.
Preview Pop-up: When checked, a preview window for the corresponding channel will pop up when the alarm is triggered. The window will revert to its original state after the alarm ends.
Copy to: Copies the current configuration to other channels.
3.3.5.2 Intelligent Search
All smart alarm events can be searched based on criteria such as channel, event type, and time period, as shown in the interface below.
Video Playback Button: Click this button to play the video. The recording duration before and after the event can be set by the user.
Thumbnails: Smart events can display thumbnails and details of the captured images.
Summary: Provides a count of all queried events.
3.3.5.3 Image Search
1: Enable human, vehicle, pet, package, and face detection in the smart configuration interface and draw detection bounding boxes. Detection images will then be captured within the detection area.
2: Select the channel, human, vehicle, pet, package, and face detection categories, and the corresponding time. Click "Search" to search for all captured detection images.
3: Select a detection image, set the corresponding similarity score (lower similarity scores will retrieve more images, higher similarity scores will be more accurate), and then click "Search by Image." This will retrieve detection images with a similarity score equal to or greater than the target image.
3.3.5.4 Event Snapshot
For images captured by linkage, you can search for them based on channels, by day, or by time period, as shown in the figure below.
Chapter 4 Web Browser User Guide
4.1 Network Connection
Confirm that Network video recorder is correctly connected to the network；
Configure the IP address, subnet mask, and gateway for both the computer host and the IVR. If there is no routing device on the network, assign an IP address within the same network segment. If there is a routing device on the network, you need to configure the corresponding gateway and subnet mask. See 【Configuration】>【Network Management】 for network settings of the network video recorder;
Ensure the IP address is set correctly. After setting the IP address, you can use the system's built-in ping tool
to check whether the network video recorder is correctly connected to the network.;
4.1 Plugin installation and user login
After the network l video recorder is correctly connected to the network, you can log in and access the network video recorder by entering the IVR's IP address in the address bar of browsers with Google's kernel such as 360 Security Browser (Speed Mode), Google Chrome, Firefox, and Microsoft Edge.
Follow the on-screen instructions to click the link to download and install the Web plugin PoeIvrPluginSetup, and run the installation. (Note: Some computers may have antivirus software that mistakenly identifies the plugin as a virus and blocks it. Ensure the plugin is not blocked during download and installation.)
Please click here to download and install the tool.
After the plugin is installed, enter your username and password and click OK to log in to the web interface, as shown in the image below.
Chapter 5 Project Engineering Mode Operation Guide
This user guide explains how to use the project engineering mode. When you need to set device usage permissions for a certain period, you can log in with the username: admin and password: 654321 to set the device usage duration (days), logout password, dealer name and phone number, and optionally enable the advance reminder function, as shown in the image below. Note: Available time is calculated based on the device's power-on and operating time.
When advance reminders are set and the remaining usage time reaches the preset period, a pop -up window will remind the user to reactivate once every day the usage time decrease.
A pop-up reminder will appear every time you restart the device; no pop-up reminder will appear if this feature is not enabled. In addition to this pop-up, you can also activate the device at any time during use by accessing System Manager- Dealer information and entering the activation password.
When the authorized period expires, the device will become unusable and a prompt box as shown in the image below will pop up. After entering the preset exit password, the device can be activated and used normally again.
<>
Chapter 6 Mobile Phone Operation Guide
This guide explains how to install and use the mobile client on Android and iOS phones. Customization is available
upon request; the usage of the mobile client is largely the same.
The mobile client software supports Android 5.0 and above (phones include commonly used brands such as Huawei, Xiaomi, and OPPO) and iOS 11.0 and above.
☆ Installation and Operation Instructions
1. Download the latest version of the app from Tencent App Store or the App Store;
2. Install online;
3. After installation, click the corresponding app icon.
4. Open the app, register an account, log in, and then scan the ID QR code on your device to add it. The result should look like the image below:
(Note: In actual use, phone performance and network conditions may affect the preview effect. If the network is poor, you can appropriately reduce the frame rate to ensure smooth preview.)
Chapter 7 Troubleshooting
1. The device fails to start or keeps restarting;
a. Replace the power supply, check if the power supply is compatible or if the standard power supply is being used;
b. Hard drive failure may be the cause; try removing the hard drive first;
c. The network digital video recorder's motherboard may be faulty; please contact the supplier for repair.
2.2. IVR cannot find recordings;
a. Check if the hard drive connection is normal. Try unplugging and replugging the hard drive;
b. Check if the hard drive data has errors due to bad sectors or bad clusters. Please test the hard drive. If the hard
drive is damaged, replace it;
c. Check if the time displayed on the device and the time of the recording being searched are normal;
d. Check if the device has normal recordings for the time period you want to search. You can check the logs to see if there are any missing hard drives or channel images on that day;
3. Downloaded or backed-up recordings cannot be played normally.
a. Downloaded or backed-up recordings are in MP4 format. You need to use a player that supports MP4 format to play them;
4. After the device is powered on, the monitor interface is blank;
a. Check if the monitor's HDMI or VGA cable connection is normal;
b. Check if the monitor's current resolution supports the device's current resolution. Try pressing and holding the mouse wheel for about 5-10 seconds. The IVR will automatically switch to 1024\*. 7. Minimum resolution 768;
c. Replace the monitor to check for damage;
5. After powering on the device, the monitor screen is misaligned or incomplete;
a. Check if the monitor resolution matches the device's current resolution. You can set the monitor to auto-adaptive for matching;
6. The device cannot recognize the connected hard drive;
a. Check if the hard drive is damaged. Try swapping a recognizable hard drive with the damaged one;
b. Check if the hard drive is making poor contact. Power off the device, unplug and re-plug the hard drive, and then power it on again to see if the hard drive can be recognized.
c. Check if the SATA cable or power cable connecting the hard drive is damaged. Try swapping the SATA cable and power cable connecting a recognizable hard drive with the damaged one;
7. The IVR device does not display an image when connected to the IPC;
a. Check if the network port indicator lights on the IPC and IVR connection are lit;
b. If the lights are not lit, swap the network cable of the IPC with that of another IPC that displays images
normally. If the IPC displays a graph normally after the swap, replace the network cable; if the IPC still does not display a graph after the swap, contact the manufacturer to check the IPC;
c. If the network port light is on but no graph is displayed, contact the manufacturer to check.
