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同心得 餐饮管理有限公司

安徽同心德餐饮管理有限公司 联系人：崔经理 网址：www.tongxind.com 电话：13856813110 15056792670 17733333939 地址：安徽省合肥市包河区王大郢新村 B 区 7 幢 404 室

GRATITUDE PART WE WILL GO BRAVELY ON

崔同连安徽同心德餐饮管理有限公司董事长 ANHUI CONCENTRIC CATERING MANAGEMENT CO., LTD 亲爱的同事们和合作伙伴们， 我以衷心的感激之情向大家致以最诚挚的问候和感谢。在 同心德餐饮管理有限公司的旅程中，你们每一位都是不可 或缺的重要成员，是我们共同成长和成功的关键。 作为董事长，我深感荣幸能够领导这样一个充满活力和创 造力的团队。同心德的成功离不开每一个人的辛勤付出和 团结合作。我们始终坚持以“品质至上、服务为本”的理念， 为顾客提供卓越的餐饮体验。我们的成功不仅仅在于美食 的味道，更在于我们对细节的关注和对每位顾客的真诚关 怀。 山高路远，细水长流，同心同德，同心德！ Dear colleagues and partners, I would like to express my heartfelt gratitude and extend my warmest greetings to all of you. Each and every one of you is an indispensable member in the journey of Tongxin De collective growth and success. As the Chairman, I feel honored to lead such a vibrant and creative team. The success of Tongxin De is a result of everyone's hard work and united collaboration. We always adhere to the principle of \"quality first, serviceoriented\" to provide our customers with exceptional dining experiences. Our success lies not only in the taste of our cuisine but also in our attention to detail and sincere care for every customer. Though the journey may be long and challenging, we will continue to work together in harmony and unity, with the shared goal of Tongxin De!

安徽同心德餐饮管理有限公司是经工商税务部门批准的一家具有餐饮技术的合 法企业。随着社会发展，生活节奏日益加快，人们对生活欲望越来越高，特别是对 餐饮这行业要求更高，不在是以前的吃饱就行，健康养营，绿色食品才是大家目前 真正的须求。 同心德餐饮管理发展有限公司具有 30 多年餐饮技术，在大、中、小型食堂的 布局与配置面方具有先进的经验，帮你的食堂改变以往的不足之处。尤其在面食领 域，我公司具有独特优势，综合皖北爱吃面食风谷习惯，在面食方面经营几十年， 具有面食基本功夫过硬的面点大师；同心德膳食工业化专业化，拥有完善管理和服 务体制，不断创新突破，是供应优质绿色食品的保障，目前同心德餐饮已成为一家 具有大型团体膳食承包，团体送餐服务和餐厅连锁的公司，我们有理由让客户相信、 选择同心德就是选择绿色、选择健康。这些必将成为主导未来健康餐的趋势。 COMPANY PROFILE 公|司|简|介 Anhui Tongxinde Catering Management Co., Ltd. is a legally registered enterprise approved by the industrial and commercial tax authorities. It possesses catering technology expertise. With the development of society and the increasing pace of life, people have higher desires for their lives, especially in the catering industry. It is no longer just about being wellfed; health and green food have become the true demands. Tongxinde Catering Management Development Co., Ltd. has over 30 years of experience in catering technology. It has advanced experience in the layout and configuration of large, medium, and small canteens, allowing your canteen to overcome any previous shortcomings. Especially in the field of noodles, our company has unique advantages. With comprehensive expertise in Anhui-style noodle cuisine, accumulated over decades of operation, we have highly skilled noodle masters. Tongxinde emphasizes industrialized specialization in dietary management, with a well-established management and service system, continuously innovating and making breakthroughs. We guarantee the supply of high-quality green food. Currently, Tongxinde Catering has become a company engaged in large-scale group catering, group meal delivery services, and restaurant chains. We have every reason to make customers believe that choosing Tongxinde means choosing green and healthy options. These choices will undoubtedly become the leading trend for future healthy meals. 美食生活，用心求新 Culinary Lifestyle Passionate Innovation 同心德餐饮 Tongxinde Catering

ENTERPRISE SCALE 企|业|规|模 同心德食品餐饮管理有限公司，斥资 500 万元人民币， 选址合肥市包河区王大郢新村 B 区 7 幢 404, 公司建立了 一整套先进的后勤保障，仓储管理和配送体系，不仅满足了客 户对食品供应的高质量需求，更强化了对食品多元化发展的期望。 服务客户遍及工商企业、商务楼、政府机关及学校。公司现有员工 400 人，其中厨师占 20%, 专业管理人员占 5%, 日服务量已超过 4 万 人次，在安徽省利辛县福兴路东段等地设有分公司。 Anhui Tongxinde Food Catering Management Co., Ltd., with an investment of 5 million CNY is located at Building 7, Unit B, Wang Daying Xin Village, Baohe District, Hefei City. The company has established an advanced logistics support, warehouse management, and distribution system, which not only meets the high-quality food supply requirements of customers but also strengthens the expectations for diversified food development.The company serves customers including industrial and commercial enterprises, office buildings, government agencies, and schools. Currently, the company has 400 employees, including 20% chefs and 5% professional managers. The daily service volume has exceeded 40,000 person-times. The company has branch offices in locations such as Dongduan Fuxing Road, Lixin County, Anhui Province. 美食生活，用心求新 Culinary Lifestyle Passionate Innovation 同心德餐饮 Tongxinde Catering

TEAM MANAGEMENT 团|队|管|理 董事长 总经理 总经办 行 销 部 业 务 部 供 餐 部 研 发 部 生 产 部 品 管 部 管 理 部 财 务 部 后 勤 部 Chairperson General Manager General Office Department Marketing Department Business Department Catering Department Development Research and Department Manufacturing Department Quality Control Department Management Department Financial Department Logistics 美食生活，用心求新 Culinary Lifestyle Passionate Innovation 同心德餐饮 Tongxinde Catering

CORPORATE CULTURE 企|业|文|化 同心德食品全方位重新定义团体膳食的美食新文化，以遵循 “卫生，美味，健康”为基本理念，同时兼顾市场对食品多元化丰 富化的期望，从南北各地佳肴的口味特色中汲取精华，大胆突破菜 式的常规烹饪法，将传统与创新融合一体。与众不同的团膳方案， 花样琳琅多面，口味繁新多变，让客户无须再为单调乏味无可选择 的用餐难题困扰。 同心德竭诚提供更好、更健康、 更多选择的营养美食。 Tongxinde Food redefines the gourmet culture of group catering with a comprehensive approach, following the basic principles of \"hygiene, deliciousness, and health.\" While meeting the market's expectations for diversified and enriched food options, we draw inspiration from the unique flavors of various regional cuisines, boldly breaking through the conventional cooking methods and blending tradition with innovation. Our distinctive group catering solutions offer a wide variety of choices, presenting a multitude of flavors and constant novelty, so that customers no longer have to worry about monotonous and limited dining options. Tongxinde is committed to providing better, healthier, and more diverse options of nutritious delicacies. 经营理念：美食生活、用心求新 Gourmet Lifestyle, Innovation with Heart 美食生活，用心求新 Culinary Lifestyle Passionate Innovation 同心德餐饮 Tongxinde Catering

ENTERPRISE QUALIFICATION 企|业|资|质 美食生活，用心求新 Culinary Lifestyle Passionate Innovation 同心德餐饮 Tongxinde Catering

美食生活，用心求新 Culinary Lifestyle Passionate Innovation 同心德餐饮 Tongxinde Catering

(一) 团体膳食承包：为方便企业客户，提供的一项上 门服务。我们为客户修建餐厅食堂，量身提供其 所需的餐饮服务。 (二) 送餐：是为那些不便于驻厂的企业客户进行的由 同心德各中央厨房统一的生产配送服务； (三)PDC 半成品加工：包括食材采购，加工和运输的 各个方面，一体化地流程操作，保证了食物的新鲜， 也简化了食物加工的工序。 ( 一 ) Group Catering Contract: A door-to-door service provided for the convenience of corporate clients. We build cafeteria restaurants and tailor our catering services to meet their specific needs. (二)Meal Delivery: It is a centralized production and distribution service provided by Tongxinde's central kitchens for corporate clients who are unable to have on-site catering. (三)PDC Semi-Finished Processing: This includes various aspects of ingredient procurement, processing, and transportation, integrating the entire process to ensure food freshness and simplify the food processing procedures. ENTERPRISE SERVICE 企|业|服|务 360℃全方位服务 360-degree comprehensive service. 美食生活，用心求新 Culinary Lifestyle Passionate Innovation 同心德餐饮 Tongxinde Catering

OUTSTANDING TEAM 优|秀|团|队 ●从业 36 年的国际一级厨师； A 36-year veteran international master chef. ●从业 42 年的五星级饭店总经理顾问； A 42-year veteran consultant of a five-star hotel general manager. ●国家中级营养师； A nationally certified intermediate nutritionist. ●从事烹饪工作近 45 年、国内屈指可数的烹饪大师； A culinary expert with nearly 45 years of experience in the culinary field, and one of the few renowned master chefs in the country. ●五星级饭店西式餐点高级顾问； A senior consultant for Western cuisine in a five-star hotel. ●从事烹饪工作近 30 年的香港厨师协会烹饪大师。 A culinary master from the Hong Kong Chef's Association with nearly 30 years of experience in the culinary field. 同心德资源中心配备有一支经验丰富、绩效卓著的专业管理团队， 能为市场提供完整而多元的服务，包括： Tongxinde Resource Center is equipped with an experienced and highly accomplished professional management team that can provide comprehensive and diverse services to the market. These services include: 美食生活，用心求新 Culinary Lifestyle Passionate Innovation 同心德餐饮 Tongxinde Catering

我们拥有来自五湖四海的资深营养师，可根据客户行业的 专业属性和地域环境属性，提供差异化、多元化的膳食调整搭配 服务，为客户带去最适合最贴心的专设菜系。同时，我们广泛地 研究、了解各方饮食文化、口味倾向，配合独家研发的烹制手法， 精心调制地道的中西菜肴、各地的风味小吃以及特色精致糕点， 是承接各类生日聚会、公司宴会、商务例会、节日庆典的优益选择。 同心德配有严格的紧急应急程序和措施，将紧急状态恢复为控制状态，并将对人和 环境的影响减到最小。程序将在紧急状态下执行，包括：氨泄漏应急、化学品泄漏应急、 水火灾应急等。 Tongxinde is equipped with strict emergency response procedures and measures to restore emergency situations to a controlled state and minimize the impact on people and the environment. The procedures will be implemented during emergency situations, including emergency response to ammonia leaks, chemical spills, water and fire accidents, and more. ● 成立了专职的安全管理部，以及公司级别的安全管理委员会； A dedicated safety management department and a company-level safety management committee have been established. ● 定期举行各类安全会议、培训、演习和考试等； Regularly hold various safety meetings, training sessions, drills, and examinations. ● 冷库配备两条专用电路及应急供电系统。 The cold storage is equipped with two dedicated circuits and an emergency power supply system. We have experienced nutritionists from all corners of the world who can provide differentiated and diversified dietary adjustment and pairing services based on the professional attributes and regional environmental attributes of our clients' industries. We aim to bring the most suitable and thoughtful specialized cuisines to our clients. Additionally, we extensively research and understand various culinary cultures and flavor preferences, combining them with our exclusive cooking techniques to meticulously craft authentic Chinese and Western dishes, regional snacks, and exquisite pastries. This makes us an excellent choice for hosting various events such as birthday parties, company banquets, business meetings, and holiday celebrations. ADVANTAGE INTEGRATION 企|业|服|务 多元化优势 Diversified advantages. 紧急预案：（突发性停水 \/ 停电 \/ 停气等不可抗力因素） Emergency contingency plan: (unexpected water\/power\/ gas outage or other force majeure factors). 美食生活，用心求新 Culinary Lifestyle Passionate Innovation 同心德餐饮 Tongxinde Catering

QUALITY MANAGEMENT 品|质|管|理 品质控管流程：同心德贯彻“HACCP”品质控管流程，实现了现代化的团膳食品 管理，进一步的确保了各环节的严格监控。 Quality control process: Tongxinde implements the \"HACCP\" quality control process, achieving modernized management of group catering food and ensuring strict monitoring at every stage. 日控管理运营表 HACCP 标准 晨会 食材验收 食材领用 加工食材 环境清洁 食材烹制 午会 供餐 餐余处理 餐具消毒 晨会制度逐一复核：出勤率、仪容仪表、当日菜单了解、烹饪重点、前一天客服处理回复 原物料验收筛选作业标准原物料检验标准必须由现场品管、厨师等两人以上执行 原料前处理切配作业标准前处理作业标准 ● 蔬菜类：按一拣、二选、三浸、四洗、五切、六烹顺序操作； ● 肉禽类：按一净、二浸、三洗、四切、五烹煮顺序操作： ● 食材堆放高墙 5-10 公分，离地 20 公分； ● 干货调料分类存放，开封后标上开封日期并密封存放； ● 冰箱内生熟分开、荤素分开； ● 食品卫生保护工作，防止外来因素污染，非龙厨工作人员严禁进入厨房重地。 岗位工作职责作业标厨房清洁卫生作业标餐具、工器具清洗消毒作业标准 ● 餐具的清洁规范化，热力消毒、药物消毒； ● 餐厅卫生用餐前后及用餐时间专人负责清理桌面及环境卫生； ● 储运工具的卫生清洁，药物消毒。 配膳作业标准烹调作业标准装盘配送作业标准烹调中心温度 75 度以上 午会制度 ● 逐一复核：餐具消毒记录、产品留样、餐厅卫生检查表； ● 针对就餐区各个服务窗口的位置及供餐特性，规划人员取餐路线，并做好标示； ● 对所生产的食品，每种取样 100-250 克，低温存放 48 小时，以确保食品安全的具有可追溯性。 装盘配送作业标准 ● 主动与客户沟通，以确保主动发现问题、及时处理问题； ● 客联记录、客诉处理记录、餐厅卫生安全检查。 剩余菜肴及饭 处理作业标准 ● 环境卫生就餐区于用餐完毕 2 小时内清洁消毒，包括周边环境； ● 能源节省，非用餐的时段：就餐区照明及空调在就餐区清洁完毕后全部关闭，待至开餐前 15 分钟再行打开； ● 同心德每日的废弃物都定点由具备相应资质的专业公司委派专人负责处理； ● 炊具在热力消毒后以专区专柜存放。 美食生活，用心求新 Culinary Lifestyle Passionate Innovation 同心德餐饮 Tongxinde Catering

员工餐厅 1 小时内 Within 1 hour 日常自备自救计划 ( 烹饪设备错 位设计库房自备速食沟通、计划 ) Daily self-rescue plan (self-prepared instant communication and planning through the misplaced design of cooking equipment and storage room). 1 小时以上 More than 1 hour 快速食品支援 ( 联华、农工商大 卖场、龙凤工厂 ) Fast food support (including cooperation with Union, Nonggongshang hypermarkets, and Longfeng factory). 2 小时以上 More than 2 hours 临近餐厅支援 Nearby restaurant support. 3 小时以上 More than 3 hours 总部支援中央厨房 Headquarters support central kitchen. 发现异物、饭菜质量异常、服务方面投诉 DISCOVERY OF FOREIGN OBJECTS, ABNORMAL FOOD QUALITY, AND SERVICE-RELATED COMPLAINTS A、异物处理流程： 查看现场情况 ( 判断是否送医救治 )、征询意见、及时更换、内部 排查、处理决定公布。 B、饭菜质量异常： 征询意见、及时更换、内部排查、处理决定公布。 C、服务投诉流程： 查明原因、内部教育、处罚、处理决定公布。 百万保险：我司还为就餐员工提供公众责任险，保额为 100 万元。 A、Foreign Object Handling Process： Procedure for Assessing the Scene (Determining Whether Medical Treatment is Required), Seeking Opinions, Prompt Replacement, Internal Investigation, and Announcing the Decision. B. Abnormal Food Quality: Seek opinions, promptly replace, conduct internal investigation, announce decision. C. Service Complaint Procedure: Identify the cause, provide internal education, implement disciplinary measures, announce the decision. Million-dollar Insurance: Our company also provides public liability insurance for dining staff, with a coverage of 1 million CNY. 美食生活，用心求新 Culinary Lifestyle Passionate Innovation 同心德餐饮 Tongxinde Catering

同心德餐饮食品在过去几年问，秉承五 星级的美味标准。品质始终如一，以卫生， 美味，健康及挚诚的服务理念高得客户的信 任和首肯。 In the past few years, Tongxinde Catering has adhered to the five-star standard of deliciousness. The quality has remained consistent, earning the trust and approval of customers through a commitment to hygiene, deliciousness, health, and sincere service. 未来，同心德任重而道远；将始终为客 户着想，以提供最优质的餐饮服务为目标， 不断完善自己，让更多的客户享受同心德安 心，便捷的营养美味。 Looking to the future, Tongxinde recognizes the weight of its responsibilities and the long road ahead. It will always prioritize the needs of its customers, aiming to provide the highest quality catering services. The company will continuously improve itself, allowing more customers to enjoy the peace of mind, convenience, and nutritious deliciousness that Tongxinde offers. 展望未来 LOOKING AHEAD TO THE FUTURE 美食生活，用心求新 Culinary Lifestyle Passionate Innovation 同心德餐饮 Tongxinde Catering

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