该页无缩略图
28/F 行政客房ExecutiveRoom 人类宇宙探索HumanExplorationintotheUniverse
27/F
行政酒廊及客房
ExecutiveLounge&Room 凤凰知音成员PhoenixMilesLoyalty Program
26/F行政客房ExecutiveRoom 星空航企联盟StarAlliance
25/F行政客房ExecutiveRoom天合航企联盟SkyTeam
24/F行政客房ExecutiveRoom 寰宇航企联盟OneWorld
23/F至尊客房PremiumRoom 中国著名机场FamousAirportsinChin
22/F至尊客房PremiumRoom 国际著名机场FamousInternationalAirports
21/F 至尊客房PremiumRoom 著名飞机厂商FamousAircraftManufactur
20/F至尊客房PremiumRoom 航空影视作品AviationFilmsandTVSeries
酒店概览HOTELPROFILE
19/F 至尊客房PremiumRoom 中外无人机风采UAVsinChinaandForeignCountries
18/F至尊客房PremiumRoom 世界著名运输机TheWorld'sFamousTransportAircrafts
17/F 至尊客房PremiumRoom
16/F 豪华客房DeluxeRoom 国际公务机集锦CollectionofInternational BusinessJets
15/F 豪华客房DeluxeRoom 民航经典飞机ClassicCivilAviationAircraft
14/F 豪华客房DeluxeRoom 中外著名直升机FamousChineseandForeignHelicopters
13/F 豪华客房DeluxeRoom 航天飞机集锦USandSovietSpaceShuttles
12/F豪华客房DeluxeRoom 中国航天大事MilestonesinChineseAerospac
11/F豪华客房DeluxeRoom 中国航空大事MilestonesinChineseAviation
10/F豪华客房DeluxeRoom 世界航空先驱AviationPioneersintheWorld
09/F 豪华客房DeluxeRoom 航空理论探索ExplorationofAviationTheories
08/F 豪华客房DeluxeRoom 人类飞天梦想TheHumanAspirationtoFly
07/F会议中心及办公室ConferenceCentre&Offices
06/F普拉达健身中心/恒温泳池PanattaFitne Center/Heated-SwimmingPool
05/F宴会中心BanquetCenter
03-04/F 潮江春食府ChiuchowCantoneseRestauran
02/F 江南春中餐厅JiangnanGardenChineseRest
01/F大堂、羽翼阁咖啡厅、莱特吧、商务礼宾中心、尊尚易购Lobby/CafeWings/WrightBar/Business+ Cabin/SZA Boutique
B1-B2 地下停车场ParkingLot
承蒙阁下惠顾 深航国际酒店
尊敬的宾客:
非常感谢您能选择深圳深航国际酒店作为鹏城公务和休闲的居停之所。
下榻于此，您将感受到“陆地头等舱”一般尊贵和舒适的崭新体验。深圳深航国际酒店创建了国内首家航空文化主题酒店，无论是空地一体化服务，还是航空文化艺术氛围装饰，都将以独具一格的魅力为您展现我们的体贴和热情。
这本服务指南为您提供一个简便快捷的方式了解酒店的设施，同时，您还可以通过浏览我们酒店的网址：sz.szahotel.com或扫描下方二维码，进一步获悉本酒店的最新餐饮、会议和客房推广信息。
如阁下在住店期间有任何意见建议或需要我们进一步的帮助，可直接致电我们的宾客服务中心“0”，我们将竭诚为您提供满意的服务。
衷心祝愿阁下在深圳深航国际酒店度过一段愉快的时光！
深圳深航国际酒店管理层
Welcome to the Shenzhenair International Hotel Shenzhen
Dear Guest:
We are honored to be your choice of hotel for business or leisure trip in Shenzhen.
During your stay here,our unique and convenient services will make you feel like in the first-class cabin by air. We buile up the first aviation culture theme hotel in China to show you our care and consideration,and our exclusive features include integrated services of flight and hotel as well as the decoration of aviation characteristics.
This directory is designed to provide you with a quick reference of our facilities. you can also visit our website: sz.szahotel.com or scan the QR code below for the latest information on the hotel promotion of food and beverage, conference and rooms.
If there is any suggestion or anything we can be of assistance,please do not hesitate to contact Guest Service Centre at " 0 " button on your house phone.
Wish you a pleasant stay at the Shenzhenair International Hotel Shenzhen.
The management of Shenzhenair International Hotel Shenzhen
云端商旅生活 天地非凡享受
2005 年1月26日，首家航空文化主题酒店在中国特区深圳诞生，这座历经深圳航空公司多年倾力打造的五星级国际商务酒店，从诞生之日起就注定了卓而不凡的气质与风范。开业十多年来，酒店潜心汲取传统商务型酒店的优点，并在此基础上不断融入航空服务的特色，力求通过先天和后天所形成的个性差异让每一位光临的客人均能耳目一新，深切感受到“陆地头等舱”一般尊贵、舒适的云端商旅体验。
云旅生活
深圳深航国际酒店犹如一只展翅欲飞的大鹏，傲然矗立于特区深圳的中心，美丽的深南大道与繁忙的广深高速在此交汇，东临CBD和会展中心，西接华侨城和园博园，南面是天然氧吧一—福田鸟类自然保护区和迷人的深圳湾。
多年以来，酒店竭力为宾客营造一种崭新的云端商旅生活方式，使客人从第一次接触体验开始，便强烈地感受到与众不同的舒心关怀。由深航国际酒店与深航尊鹏阁共同提供的无缝对接贵宾快捷通道服务，集“停机坪接送、航空迎宾礼仪、机场穿梭巴士、市内航班值机、航班实时查询”于一身，全方位实现了空中与地面服务互相渗透、延伸的完美结合，使每一位商旅人士均能深切感受到“飞”一般的便捷。
除此之外，酒店还向住店贵宾提供“白金管家”、“金钥匙”、“服务大使”等专业化服务，从而实现对客人店内外活动的全程贴身关照。
云端享受
透过酒店服务的窗口和员工甜美的微笑，店内云端空间依次呈现在客人的眼前。
深圳深航国际酒店420多套各类精品客房分布在装饰风格各异的21层特色楼层之中，以“人类飞天梦想”、“航空理论探索”、“世界航空先驱”、“人类宇宙探索”等为主题的文化艺术展品向下榻宾客呈现展馆般的崭新体验。倚窗极目眺望，深圳湾和香港新界的青山绿水近在眼前，中心区和深南大道的繁华景致就在脚下,高速宽带、无线网络、一键电话等设施更添便捷与舒适。
入住酒店24-28层的行政楼层，俯瞰深港双城美景，您可切实体验细意浓情的至尊服务，感受时尚科技的快捷方便。下榻于此的贵宾不但可专享全景豪华酒廊、独立接待大厅、私人商务中心、小型会谈室和精品藏书阁，而且还可尊享贴身私人管家、欧式下午茶、晚间欢乐时光饮品、专属会议及商务设施等多重礼遇及特别款待。
深圳深航国际酒店拥有5间闻名遐迩、风格迥异的食肆和酒吧，荟萃中西美食、佳酿，为宾客呈现一个精彩纷呈的餐饮世界。位于酒店五楼的宴会中心和七楼的会议中心，配备先进齐全的视听设施。
酒店委托第三方管理运营的【普拉达健身中心】为著名的连锁健身品牌，不但提供住客免费健身、恒温泳池等服务，而且还推出各类课程及活动供会员选择。酒店的【尊尚易购】航空纪念品无人自助商店也是宾客“淘宝”的好去处，环保静音型地下停车场与配备新能源充电桩的露天停车位更为阁下的爱车提供同样的关怀。
YOURFIRSTCLASSCABINONLAND
On January 26,20o5,the first aviation culture theme hotel was born in Shenzhen China,which has been built up and managed by Shenzhen Airlines for years.The Shenzhenair International Hotel has blended the advantages of classical business hotel and modern aviation services in order to offer unique experiences of "first class cabin on land".
FIRST ONTHELAND
Perfectlylocated at the crossing of Shennan road and Guangshen freeway, the Shenzhenair International Hotel, which lies on the west of CBD and Convention& exhibition center,adjoins the OCTand Garden Expo Parks in the east, looksatbirds in Futianmangrove bird nature reserve and Shenzhen bay in the south.
The seamless services provided by both the VIP Club of Shenzhen Airlines and the Shenzhenair International Hotel take the lead in the hotel industry,including"VIP express passage,flight style courtesy greeting,free airport shuttle bus,flight city check-in,and real-time fight Information".
Additionally,the hotel offers professional "Butler, Concierge andAmbassador" services to attend everydetail from guest's arrival to their departure.
TOPINTHEAIR
From hotel different outlets,the first-class cabin style services and facilities are presented to guests by our friendlyand well-trained staff.
The ShenzhenairInternationalhotelboastsmore than420 well decorated rooms withdifferent themes of the human aspiration to fly,exploration of aviation theories,aviation pioneers in the world andhuman explorationinto the universe.
With breathtaking views of Shenzhen Bay,Hong Kong new territory and the Shenzhen CBD,each room is equipped with high speed broadband internet access,WI-FI, one button service house phone system to meet your business and leisure needs.
Executive floors located on the 24th-28thlevels with the facilities of panoramic Executive Lounge, Independent Reception Hall,Business Center,Private Meeting Room and Small Library. Offer complimentary privileges such as Butler Service,Afternoon Tea and Evening Happy Hours.
Hotelruns fivewell-knownrestaurantsandbars in different styles to whet your appetite. The banquet centre on the 5th floor and the conference centre on the 7th floor are well equipped with modern facilities.
PanattaFitness Center,a famouschain fitness brand, managed and operatedbya third party,notonlyprovides guests with free fitness,heated swimming pool,but also launchesvarious coursesandactivities formembers. The hotel's aviation souvenir self-service shop is also a good place for guests to explore,environmentally quiet underground parking lot and outdoor parking space equipped with new energy charging piles to provide the same care for your car.
宽带无线网络 信号全店覆盖
（(0）)
宽带网络
有线宽带网络仅在客房内提供，采用自动获取IP地址模式，只需将网线连接到电脑端口即可上网。
无线网络
酒店所有区域均覆盖无线网络信号，认证指引如下：
\blacktriangle 客房区域
无线网络：shenzhenairinternationalhotel认证方式：房号(用户名栏） ^ + 住客姓氏汉语拼音 (密码栏)
\blacktriangle 公共区域
无线网络：shenzhenairinternational hotel认证方式：手机短信 (密码栏)
如需帮助，请拨打电话“0”联系宾客服务中心。
How to use broadband \& wireless network ())
Broadbandnetwork
Wired broadband Internet is only provided in the guest room with the mode of obtaining an IP address automatically,just connect thenetworkcable to the computer port to access the Internet.
The wireless network
All areas of the hotel are coveredby wireless network signals and the certification guidelines areas follows:
Room Area
Wi-fi:ShenzhenairInternationalHotel Authentication:Room Number (user name field) ^ + Resident's Last name Chinese Pinyin (password field)
Public Area Wi-fi:ShenzhenairInternationalHotel Authentication: SMS (password feld)
If youneedhelp,please dial " 0 " to contact the Guest Service Center.
国内国际市话 电话服务指南
拨号说明
客房互拨 5 + 房间号码
本地电话 9 + 电话号码
国内长途 9 + 区号 ^ + 电话号码
异地手机 9 + 0 + 手机号码
国际长途 9 + 国家代码 ^ + 区号 ^ + 电话号码
温馨提示
为了避免拨错号码，请预先将您想拨的电话号码写下。
当拨完号码后，需等待数秒电话方能接通。
通话完毕，请确定将电话听筒挂好。
如欲了解详细的区域编码，可向宾客服务中心询问。
每次拨号，对方铃响6声后即开始计费。
国际长途电话 1.00/6秒 (含服务含税)国内长途电话 0.1/6秒 (含服务含税)港澳台长途电话 0 . 3 / 6 秒 (含服务含税)本地电话 前3分钟0.3/分，3分钟后0.2/分
How to use the guest room telephone
Dialing instructions
\spadesuit Room to room calls 5 + room number
\spadesuit Local calls 9 + phone number
\spadesuit Domestic calls 9 +area code ^ + phone number
\spadesuit Domestic mobile calls 9+0+phone number
\blacktriangle International calls 9 + country code ^ + area code ^ + phone number
Warmreminding
\blacktriangle Please write down the number you want to dial in advance to avoid dialing the wrong number.
\blacktriangle Please wait several seconds fora phone to connect after dialinganumber.
\blacktriangle Please make sure you hang up the phone after a conversation ends.
\spadesuit For enquiries of a detailed area code,please contact our Guest Service Center.
\spadesuit A phone call will be charged automatically after six ringseach timeafter dialinganumber. IDD RMB1.00/6 seconds DDD RMB 0.1/6 seconds TO Hongkong/Macau/Taiwan RMB 0.3/6 seconds Local Call 1.0o/3 minutes (0.2 for each additional minute
携手呵护地球 共创绿色饭店
尊敬的宾客:
诚邀阁下加入到绿色消费的团队，一同推动社会的文明进步。酒店无意限制您的行为，只是希望减少不必要的浪费，让有限的资源发挥最大的功效，共同致力于环境的改善，使您在整洁、环保的环境中获得清新自然的下榻感受。
贴士一：酒店的责任
创建智慧绿色酒店
酒店安装了中央空调变频、热泵节能以及泳池太阳能加热系统，内部区域采用了全方位的智慧节能系统、符合国标的环保装饰材料以及先进的空调新风装置，在保障舒适的同时最大化实现低碳生活。
营造环保私密客房每间客房均采用了高静音设计，采取了室内外多重隔音设计，配备了环保静音节能型的迷你冰箱及品牌卫浴。
提倡无纸低碳生活
前台采用无纸化电子签名系统办理入住，餐厅采用电子菜牌及手机扫码点菜方式下单，酒店公共区域采用电子信息发布系统逐步取代传统的水牌。
倡导健康营养饮食
酒店各餐厅均有绿色食品及有机食品供您选择，且均未使用一次性塑料饭盒、筷子、毛巾等。
贴士二：阁下的参与
按照《深圳经济特区控制吸烟条例》酒店内所有区域禁止吸烟（含电子烟），请您给予理解和配合。
客房床上放置了对布草洗涤的征求意见卡，以便阁下示意我们为您提供符合您心意的布草更换服务，为环保事业做出共同的努力。
您在餐厅用餐时，请适量点菜，剩菜建议您打包带走，同时我们可为阁下提供短期存酒服务。
Let's Build up a Green Hotel with Your Help
Dear guest:
We sincerely invite you to join the green consumption team to promote the progress of social civilization.The hotel has no intention to limit your behavior, just hope to reduce unnecessary waste,let limited resources play the best role, jointly committed to the improvement of the environment, so that you in a clean, green environment to obtain fresh and natural stay feeling.
Tips 1: Responsibility of the hotel
To establish a smart green hotel The hotel has installed frequency conversion of central air conditioning,energy saving heat pump and solar heating system of swimming pool.The interior area adopts all-round intelligent energy saving system, environmental protection decorationmaterials in accordancewithnational standardsandadvancedair conditioning fresh air systems,which maximizes lowcarbon life while ensuring comfort.
To build eco-friendly, private guest rooms Each guest room adopts the indoor and outdoor multiple sound insulation design,equipped with environmental protection,low noise and energy saving mini refrigeratorand brand sanitary ware.
To promotea paperless,low-carbon lifestyle The reception desk adopts paperless electronic signature system to check in,the restaurantadopts electronic menu and mobile phone scanning code to order,and the public area of the hotel adopts electronic information release system to gradually replace the traditional poster stand.
To advocate a healthy,nutritious diet All restaurants of the hotel have greenand organic food for you to choose from,and do not use disposable plastic lunch boxes,chopsticks, towels,etc.
Tips 2: Your participation
\blacktriangle According to the Smoking Control Regulation of Shenzhen Special Economic Zone, smoking (including e-cigarettes) is banned inall areas of the hotel, according to the government.
\blacktriangle According to the plan,a card is placed on the bed with suggestions for a linen wash,allowing you to sign on to join in a concerted effort to promote environmental protection by offering you a replacement service.
\blacktriangle Try to avoid the waste when ordering a meal at a restaurant,and we provide the take away service of your leftover, you're offered a way of short term wine stock service.
航空特色服务 业内开创先河
深圳深航国际酒店在全国率先推出了“航空迎宾礼仪、店内值机、商务礼宾中心体验、机场行李服务、机场免费穿梭巴士”等一系列创新服务，力求通过酒店的个性化、高附加值服务，让每一位入住酒店的宾客深切感受到“飞”一般便捷自由的现代商务之旅。
| 机场穿梭巴士 | 酒店每日提供多趟酒店到机场往返免费穿梭巴士服务。 |
| 专职机场代表 | 酒店在深圳机场配有专职机场代表，为酒店贵宾提供行李及机场 指引等服务。 |
| 深圳机场接送服务 | 为您提供往来机场的直通巴士，并可安排预约订位服务。 |
| 商务礼宾中心 | 商务礼宾中心配有移动服务饮品车、欢迎饮品、E-Concierge 行 李电子寄存服务及商务上网区，并配有先进的AppleMac设施设 备，让您在尽享五星级尊享服务的同时，体验商务礼宾中心的便 捷和舒适。 |
| 航空迎宾礼仪 | 酒店大堂设有宾客服务大使，提供酒店指引、问询及欢迎饮品等 |
| 服务。 | |
| 店内航班值机 | 凡乘坐国内离深班机的住客，在无行李托运的情况下，均可在起 |
Aviation Characteristic Service
Shenzhenair International Hotel Shenzhen takes the lead in providing several innovative services to our guests,such as flight courteous greeting,flight hotel check-in,Business Plus Cabin,airport luggage and shuttle bus service,so that guests can enjoy not only the added value of personalized hotel services,but also the conveniences of flight services as well.
| Airport Shuttle Bus | We provide free airport shuttle bus service for every day. |
| Airport | Our hotel is equipped with airport representatives in |
| Representative | Shenzhen International Airport to provide guests with |
| Service | luggage and airport guide services. |
| Airport Shuttle Bus | We offer safe,quick and convenient shutle bus directly to Shenzhen airport,please contact Business Plus Cabin prior to the flight. |
| Business Plus Cabin | Equipped with the flight service trolley,welcome drinks, E-Concierge luggage service and the internet area with advanced office facilities such as Apple Mac.Allow you to experience the convenience and comfort of Business Plus |
| Flight Courteous Greeting | We have Guest Relation Officer in the lobby and we provide hotel guiding information,welcome drinks service and so |
| on. | |
| Flight Hotel Check- in | Any in-house guest without luggage consignment can directly go to Business Plus Cabin in the lobby to get |
宾客服务中心
酒店向住客提供24小时“一站式”电话服务，并在客房电话座机上设有专属的快捷键，如涉及任何店内信息及酒店周边商旅咨询可随时与“宾客服务中心”联系。
如忘带、遗失或急需某样旅行必备品，您可尝试联系“宾客服务中心”并告知确切需求，我们会尽快确认是否有备品存货并在第一时间送至阁下的客房，以下供您免费借用：
| 床上用品及硬床垫 | 中外书籍 | 手机或平板充电设备 | 电源转换器 |
| 抽湿机/净化器/加湿器 | 办公用品 | 电脑配件 (鼠标及垫) | 按摩器具及沐足盆 |
| 暖炉/暖水袋/烘鞋器 | 健身球/瑜珈垫/ 哑铃 | 灭蚊用具 | 温度计/香薰灯 |
| 茶饮器具 (功夫茶具/中式茶壶) | 加大拖鞋/加大 浴袍 | 婴儿床及配套用品 | 婚房用品 |
| 生活用品 （熨斗及板/挂烫机/橡 皮筋/粘毛器/指甲刀） | 老年用品 （轮椅/老花镜） | 儿童用品 （洗漱用品/拖鞋/手 推车/帐篷/公仔） | 宗教用品 （圣经/佛经/古兰 经/朝拜毯/指南针） |
阁下可致电“宾客服务中心”免费选用悠然·甜梦助眠系列服务，包括：“枕之宝”特备的九款功能睡枕，“憩之乐”提供的三款按摩器，“眠之香”呈放的三种心仪香氛，“阅之趣”精选的中外文睡前读物。
| 枕之宝 | ||
| 荞麦枕 (承托力强，高度透气) | 太空零压力枕 (化解压力，保护颈椎) | 银杏叶健康枕 (改善呼吸，提高睡眠) |
| 七孔枕 (纯棉质地，透气舒适) | 菊花枕 (疏风散热，清肝明目) | 森林浴枕 (轻柔绵软，触感极佳) |
| 薰衣草枕 (宁神镇静，放松身躯) | 麦饭石枕 (缓解疲劳，提高免疫) | 蚕砂枕 (安神醒脑，增强记忆) |
| 憩之乐 | ||
| 肩颈按摩器 | 腰部按摩器 | 沐足盆 |
| 眠之香 | ||
| 薰衣草 | 洋甘菊 | 玫瑰 |
| 阅之趣 | ||
| 《生命使用说明书》 | 《蛙》 | 《舌尖上的中国》 |
| UPINTHEAIR | 《催眠术》 | 《不生病的智慧》 |
Guest Service Center
The hotel provides 24-hour "one-stop" telephone service to the guests,and there is one special button on the room telephone connecting to Guest Service Center. For information about the hotel or the city, just press the button to contact us at any time.
Worry-free travel kit service
If you forget,lose or need some travel necessities,you can contact "Guest Service Center"and tell us the exact demand.We will confirmwhether there are spare items in stock as soon as possible and send them to your room as soon as possible.You can borrow the following items free of charge:
| Beddingand hard mattresses | Chinese and foreign books | Mobile phone or tabletcharger | Power transformer |
| Dehumidifier/purifier/ humidifier | Office supplies | Computer accessories (mouse and pad) | Massage apparatus and footbath basin |
| Stove/water bag/shoe dryer | Fitness ball/ yogamat/ dumbbell | Mosquito killer | Thermometer/ aromatherapy lamp |
| Teadrinliea setyhinent teapot) | Extra slippers/ extrabathrobe | Babybed and accessories | Wedding room supplies |
| Articles for daily use (ironand board/ironing machine/rubber band/ hair adpeivsgnail | Thearticles for the elderly (wheelchair/ presbyopia | Itemsfor children (toiletries/ sliperscals/ | Religious items Korab/prsurd/ compass) |
Sweet Dream sleep aid service
You can call the "Guest Service Center" to choose the free SweetDreamsleepingaid service,including:9pillows,3 massagedevices,3 favorite fragrancesand Chinese and foreign bedtime readingmaterials.
| Pillow list | ||
| Buckwheat pillow (Strong supporting force) | Space zero pressure pillow (Dissolve pressure,protect cervical spine) | Ginkgo leaf health pillow (Improves breathing,sleep) |
| Seven hole pillow (Breathable and comfortable) | Chrysanthemum pillow (Clear liver and eyes) | Forest bath pillow (Feel soft and excellent) |
| Lavender pillow (Relax the body) | Medical stone pillow (Relieve fatigue, improve immunity) | Silkworm sand pillow (Calm the mind, improve memory) |
| Massage device list | ||
| Shoulder and neck massager | Waist massager | Foot bath basin |
| Fragrance list | ||
| Lavender | Chamomile | Rose |
| Book list | ||
| Instructions for the Use of Life (Chinese) | Frog(Chinese) | A Bite of China (Chinese) |
| UP IN THE AIR | Hypnosis | Wisdom without illness |
| 托婴服务 | 婴幼儿照管服务，请提前4小时告知宾客服务中心，每小时收取 |
| 洗衣服务 | 人民币200元。 在洗衣一览表中，请写明洗衣事项，放入洗衣袋中。上午12:00 |
| 之前交于管家部的衣服，将于当日送返。如需特快服务，请与宾 客服务中心联系。 | |
| 擦鞋服务 | 如有需要，请将您的鞋放在衣柜的鞋筐内，或请与宾客服务中心 联系。 |
| 免打扰服务 | 如您不想被打扰，请将“请勿打扰”灯按下，并通知宾客服务中心。 |
| 语音留言信箱 | 如果您电话机上有信号闪亮，即说明有留言给您。拿起听筒，按 语音提示，即可收听您的留言。如需协助，请与宾客服务中心联系。 |
| Babysiting | Please contact Guest Service Centre 4 hours in advance for babysitting service at RMB200 per hour. |
| Dry cleaning /Laundry | A laundry bag isavailable in your room.Same day service is offered if the articles are received before l2:00 am.For express laundry service,please contact Guest Service Center. |
| ShoeshineService | We offera free shoeshine service.Please leave your shoes in the basket,which is inside the wardrobe.If you need any additional service,please contact Guest Service Center. |
| DND Service | When you do not wish to be disturbed,please turn on the DND light on the door and advise Guest Service Centre to screenallcalls. |
| VoiceMailMessages | The light signal on your telephone indicates a message for you.Please contact Guest Service Center for assistance. |
| Wake Up Calls | Please call Guest Service Center day or night to schedule a wake-up call.All wake-up calls are computerized. |
前台 -
| 位置：一楼大堂 | 营业时间：24小时 |
| 结账离店时间 | 结账离店时间为中午12:00，超过中午12:00，需另加收半天房费; |
| 超过18:00，需另加收一天房费；如要推迟结账，请与前台联系。 | |
| 特快退房服务 | 酒店前台提供特快退房服务，请在退房前提前告知前台，并结清 |
| 房费，我们便会为您提前办理退房手续。 | |
| 保险箱 | 前台可提供24小时贵重物品寄存服务。 |
| 结账付款 | 本酒店提供银联卡、国际及国内信用卡及现金结算业务，同时接 受手机扫码支付（微信、支付宝）、APPLEPAY、银联闪付等在 线支付方式。如您需要发票服务，请务必在退房前告知前台，以 |
| 加床 | 本酒店提供加床服务（成人加床需额外收费）、婴儿床（免费， 适用于3周岁以下儿童使用），如有需要请与前台联系。 |
| 钥匙卡 | 请妥善保管您的钥匙卡。如您离开房间，请记得锁上门并带好您 的钥匙卡。当您结账离店时，请将钥匙卡交还给结账处。 |
| 外币兑换 | 如需兑换外币，可到酒店前台处进行兑换，并请收下兑换单据， 国际通用货币按中国银行当日公布的外币兑换牌价予以兑换人民 币。人民币可在机场、码头办理出境时到中国银行凭兑换单据换 |
| ATM取款机服务 | 回外币。 在大堂前台后侧设有银联ATM取款机。 |
Front Desk Location: Level 1 Opening Hour:24 hours
Check-out Time
Check-out timeis at12:00 noon.Anadditional 5 0 % of the daily room rate will be charged for extension up to 6 { : } 0 0 \ { p m } For check-out after 6 { : } 0 0 \ { p m } ,a full-day room rental will be applied.Please contact the Front Desk if you wish to extend your departure time.
Express Check-out
The Front Desk provides Express Check-out services.To settle down your bills inadvance please tell Front Desk before you check out.Please drop your keysand bills here for Express Check-out,we will check out the room for you.
Safe Deposit Box
Safe depositboxesareavailable free ofcharge forin-house guests 24 hours a day.
PaymentMethod
The billing settled by China union pay, lnternational & Domestic credit card,Alipay and also accept Apple Pay. Please contact Front Desk for invoice service in advance before checking outin order to provide you with faster check-out service.
ExtraBed
The hotel provides extra services,adult beds (extra charge), babybed (free,suitable foruse,suchas childrenunder the age of 3),if necessary,please contact the Front Desk.
Electronic Key Card
Please take care of your key card.When you leave the room, bring along your room key card and make sure the dooris locked.Please return your key card to the Front Desk when checking out.
Foreign Currency Exchange
Please contact the Front Desk for foreign currency exchange service.
Automatic Teller Machine Service
We offer automatic teller machine service at hotel lobby.
商务礼宾中心 具碧
| 位置：一楼大堂 | 营业时间：24小时 |
| 商务设备及服务 | 商务礼宾中心提供传真、复印、打印以及上网等服务，住店期间 |
| 鹏尊会会员可享受免费上网及限量使用相关设备。 | |
| 商务租车 | 酒店备有奔驰、奥迪、别克、日产、丰田等多种类型的商务用车 供宾客选择，若需获取详细信息及具体收费标准可联系商务礼宾 |
| 中心。 | |
| 行李服务 | 酒店可为住客免费提供行李运送、打包或短期寄存服务。 |
| 雨伞租借 | 客房衣橱内备有雨伞供客人雨天使用，如需额外租借，请与商务 礼宾中心联系。 |
| 轮椅租用 | 酒店备有轮椅供客人租用，请与商务礼宾中心联系。 |
| 停车服务 | 酒店设有地下两层与地面两个区域的露天停车场，并于停车场出 |
| 口内另配有4台电动汽车充电桩，宾客在各营业点消费后可获得 | |
| 相应的免停时间礼遇。 | |
| 尊尚易购无人自助商店店内备有各式航空特色纪念品及客用品，宾客可选择现场购买自 | |
| 提或扫码注册成为会员在线网购（包邮）。 |
Business Plus Cabin 具
Location: Level 1 Opening Hour:24 hours
Business Equipment and Services
The services include fax receiving,copying, printing and internet access.
Limousine Service
We have Benz,Audi,Buick,Nissan,Toyota and other vehicles for your choice.For more information,please contact our Business Plus Cabin.
Baggage Service
Please contact Business Plus Cabin in the lobby for baggage packing,delivering or storage.
Umbrella Rental Service
The hotel provides umbrellas for the guests and it puts in the room's wardrobe.Please contact Business Plus Cabin if you need more.
WheelchairRentals
We havewheelchairs available for disabled guests.Please contact Business Plus Cabin.
Parking Facility
Parkingarea is available for 200 vehicles whichislocated onthebasementlevel I,basementlevel2and groundlevel. It is equipped with 4 charging piles for Electric Vehicles on the inside of parking exit.Fees will be charged according to Shenzhen government's rules and regulations.The hotel consumers' parking can be discounted at the valet counter.
SZA Boutique
SZABoutique offersvariousaviation souvenirsand room supplies available in the store and online shopping mall. You can choose what you want or scan the QR Code to become a member.
| 酒店值班经理 | 分机：6666 |
| 位置：一楼大堂 | 营业时间：24小时 |
| 宾客关系处理 | 我们重视阁下的反馈意见。如有任何方式能让您的入住体验更加 |
| 愉悦，请拨打分机：“6666”联系值班经理。 | |
| 紧急事务处置 | 值班经理提供24小时紧急事务处理服务。 |
| 防疫及医疗服务 | 按照政府部门防疫的相关要求，宾客需在特定时期配合做好进店 |
| 时的测温及检疫核验工作。 | |
| 店内导览安排 | |
| 如阁下对酒店各楼层的航空艺术展示及文化演绎有兴趣，并想全 方位地进行参观，值班经理可提供相关预约安排。 |
GuestRelations
Wevalueyourfeedback.If thereisanywaywecanmake yourstaymore enjoyable,please do nothesitate to contact Duty Manager at Ext: "6666".
Emergencies
DutyManagerisavailable 24hoursa day to handle any emergency.
Epidemic prevention and medical services
According to the relevant requirements of the government departments for epidemic prevention,guests should cooperate with the temperature measurementand quarantine verification work when entering the hotel in a specific period.
In-house tour arrangement
If you are interested in theaviationart exhibition and cultural interpretation on each floor of the hotel,and would like to pay a comprehensive visit of the hotel,Duty Manager canprovide bookingarrangements.
行政楼层礼遇
位置：27层 营业时间：06:30-23:30酒店行政楼层位于24-28层，下榻于此的贵宾可直接在27层【尊鹏阁】行政酒廊快速办理入住及退房，并可尊享以下服务：
可免费在上网区使用电脑轻松处理各类商务事宜
可根据阁下的喜好，在尊鹏阁或羽翼阁咖啡厅享用免费自助旱餐 (07:00-10:30)
可在尊鹏阁享用免费下午茶(14:30-17:30)
及欢乐时光 (18:00-21:00)
每天可免费熨烫两件衣物
每天通过预约（根据实际情况）可免费使用两小时行政酒廊的
会议室
退房时间根据酒店实际入住情况最多可延续至下午四时
Executive Floor Service ? VP Location:Level 27 Opening Hour: 06:30-23:30
The guest staying at executive floor can enjoy the express check-in and check-out at the King Executive Lounge and the following benefits:
\spadesuit You can use the computer at web zone to handle the business affairs for free.
\blacktriangle You can choose to have breakfast atKing Executive Lounge or Café Wings,according to your preference (07:00-10:30).
\blacktriangle Free afternoon tea (14:30-17:30) and happy hour (18:00 - 21:00) at King Executive Lounge are available.
\blacktriangle Two laundry itemsa day for free.
\blacktriangle You can use the Executive Lounge's meeting room for free for two hours a day by booking (subject to the availability).
\spadesuit According to the actual room availability, the check-out time can be extended up to 4 { p m }
缤纷美食佳酿
深航国际酒店拥有5间闻名遐迩、风格迥异的食肆和酒吧，荟萃中西美食、佳酿，为宾客呈现一个精彩纷呈的餐饮世界。
羽翼阁·咖啡厅
分机：6718
位置：1层大堂
营业时间：
自助早餐：06:30-10:30午餐:12:00-14:30晚餐:18:00-21:30送餐服务：00:00－24:00
【羽翼阁】取名自第一届奥斯卡金像奖最佳影片《翼》，餐厅内随处可见与飞翔及羽毛相关的艺术元素，在赏心悦目的同时，更可品尝由资深厨师团队精心烹制的世界著名湾区的特色美馔。
莱特吧
分机：6719
位置：1层大堂
营业时间：
08:30-24:00 (周一至周五)
10:30-24:00 （周六/周日/
公共假期)
【莱特吧】以莱特兄弟传奇生平和试飞之旅作为主题，是商务客人洽谈、邀约知己的理想之选。闲暇时光，来这里品味正宗的咖啡饮品，让您彻底抛开市井碌碌尘嚣,独享闲情半日浮生。
分机：6720
江南春·中餐厅
位置：2层
营业时间：
11:00-14:00
17:00-21:30
【江南春中餐厅】菜式以沪扬精品、粤菜海鲜、川湘小炒而闻名遐迩，突出“原料精、做法奇、吃法新”的特点。来自江南的名厨为您呈上精心研制的国菜精品和海派家常菜，在菜式的安排上更是考虑到八方来宾不同的口味和特点，进行了精心的安排和巧妙的设计，定能令阁下享受到非一般的美食新感受。
潮江春·食府
位置：3至4层
营业时间：09:30-22:30
分机：6028或直线：82835111潮江春是深圳著名的饮食品牌，至今已有20余年历史，是一所主营传统粤菜，以精美燕鲍翅为招牌菜式为主的连锁企业，潮江春多年来致力为宾客提供优质及多元化的饮食服务，深受社会各界赞誉。
尊鹏阁·行政酒廊位置：27层营业时间：06:30-23:30
分机：7
【尊鹏阁】行政酒廊与深航机场候机楼贵宾厅同名，由接待休息区、餐饮休闲区、贵宾洽谈区、私密阅览区、上网冲浪区、商务会议区构成，可提供精选自助早餐、湾区特色下午茶及晚间欢乐时光饮品，行政楼层住客可免费享用，访客可享受特别优惠，详情请咨询尊鹏阁服务人员。
Dining& Entertainment
The Shenzhenair International Hotel Shenzhen has 5 famous restaurants and bars with different styles,combining Chinese and Western food and wine,presenting guests with a wonderful dining world.
Café Wings
Ext.6718
Location:Level 1
Opening Hour:Breakfast
Buffet: 06:30-10:30
Lunch Buffet:12:00-14:30
Dinner Buffet:18:00-21:30
Room Service:00:00-24:00
Named after the first Academy Award best Film "WINGS",the restaurantis full of flying and feather related art elements.You can enjoy the delicious dishes of the world famous Bay Area cooked by a team of experienced chefs.
Wright Bar
Ext.6719
Location: Level 1 Opening Hour: 08:30-24:00 (Monday-Friday) 10:30-24:00 (Saturday/Sunday/ Public Holidays)
With the legendary life and flight of the Wright Brothers as the theme,itis the ideal choice for business guests and friends to meet.In your spare time,come here to taste authentic coffee drinks, allowing you to completely leave behind the hustle and bustle of the city and enjoy leisure life alone.
Jiang Nan Garden Chinese Restaurant
Ext.6720
Location:Level 2 Opening Hour: 11:00-14:00 17:00-21:30
JiangNan Garden Chinese Restaurantare famous for Shanghaiand Yangdelicacies,Cantonese seafood, Sichuan and Hunan stir-fried dishes,highlighting the characteristics of "fine raw materials, strange methods,new ways to eat".Famous chefs from the south of the Yangtze River will present you elaborately developed national dishes and Shanghai home-style dishes. The arrangement of dishes takes into account the different tastes and characteristics of guests fromall over the world, with elaborate arrangement and ingenious design,which will surely make you enjoy a new feeling of extraordinary food.
Chow Chiu Restaurant
Location: Level3&Level 4 Opening Hour: 09:30-22:30
Ext.6028/82835111
Chow ChiuRestaurantisafamousfoodbrandin Shenzhen witha history of more than 20 years.Itisa chain enterprise specializing in traditional Cantonese cuisine and serving exquisite bird's nest,abalone and shark's finas its signature dishes.Chow Chiu Restaurant has been committed to providing high-quality and diversified food services for guests for many years,and has won high praise from all circles of society.
King Executive Lounge
Location:Level 27 Opening Hour: 06:30-23:30
Ext.7
King Executive lounge has the same name as the VIP lounge of Shenzhen airlines at the terminal of airport, it consists of the reception area,dining area,leisure area, VIP negotiation area,private reading area, internet and meeting room.The guest can enjoy finestbreakfastbuffet with characteristic of the bay area,afternoon teaand happy hour drinks free of charge,while visitors can enjoy special discount.For details,please consult the staff of King Executive Lounge.
宴会及会议
位置：5层、7层
深圳深航国际酒店拥有1间大型宴会厅、3间多功能厅、5间中小型会议室。鲲鹏宴会厅、深航多功能厅配有高清LED大屏，卓越完善的多功能厅及会议室定能满足您不同的会务需求，专业的会务团队为您的会议圆满成功提供一站式高效服务。
| 会议厅名称 | 面积 | 活动类型及可容纳人数 | |||||
| 高度 | 剧场式 | 课桌式 | 晚宴式 | 董事会式 | 酒会式 | ||
| 鲲鹏宴会厅 | 480 | 3.5m | 400 | 250 | 310 | N/A | 250 |
| 紫荆厅 | 60 | 3.5m | N/A | N/A | 30 | 17 | N/A |
| 深航I厅 | 180 | 3.5m | 140 | 100 | 80 | 40 | 120 |
| 深航II厅 | 60 | 3.5m | 60 | 30 | 40 | 24 | 60 |
| 波音多功能厅 | 117 | 3.5m | 80 | 54 | 60 | 43 | 30 |
| 星空会议厅 | 125 | 2.5m | 100 | 60 | N/A | 40 | N/A |
| 寰宇会议厅 | 95 | 2.5m | 70 | 42 | N/A | 30 | N/A |
| 天合会议厅 | 70 | 2.5m | N/A | N/A | N/A | 22 | N/A |
| 鹏尊厅 | 20 | 2m | N/A | N/A | N/A | 10 | N/A |
Banquet& Conference(
Location:Level5&level7
The Shenzhenair International Hotel Shenzhen has 1large ballroom,3 multifunction halls,5 small and medium-sized conference rooms.The ballroom and Shenzhenair function room are equipped with high-definition LED screens.The excellent multi-function hall and conference room will surely meet your different meeting needs.The professional conference team will provide one-stop and efficient service to ensure the success of what event you are planning.
| Name | Square Meters | TypeandCapacity | |||||
| High | Theater | Classroom | Banquet | Boardroom | Reception | ||
| Kun's Roc Ballroom | 480 | 3.5m | 400 | 250 | 310 | N/A | 250 |
| Bauhinia Room | 60 | 3.5m | N/A | N/A | 30 | 17 | N/A |
| Shenzhenair Function RoomI | 180 | 3.5m | 140 | 100 | 80 | 40 | 120 |
| Shenzhenair Function Room II | 60 | 3.5m | 60 | 30 | 40 | 24 | 60 |
| Boeing Function Room | 117 | 3.5m | 80 | 54 | 60 | 43 | 30 |
| Star Alliance Conference Room | 125 | 2.5m | 100 | 60 | N/A | 40 | N/A |
| One World Conference Room | 95 | 2.5m | 70 | 42 | N/A | 30 | N/A |
| Sky Team Conference Room | 70 | 2.5m | N/A | N/A | N/A | 22 | N/A |
| FlyersMeetingRoom | 20 | 2m | N/A | N/A | N/A | 10 | N/A |
健身及康体才 分机：6060或直线：82730690
位置：6层
酒店委托第三方管理运营的【普拉达健身中心】为著名的连锁健身品牌，不但提供住客免费健身、恒温泳池等服务，而且还推出各类课程及活动供会员选择。
健身中心营业时间：07:00-23:00
设有有氧训练、挂片器械、自由力量、拉伸放松、普拉提、拳击、私教等多个功能区域，先进齐全的设备设施以及宽明亮的健身场地，助您塑造健美体型，体验完美人生。
室内恒温游泳池
营业时间：
07:00-22:30
具有先进的自动过滤消毒循环系统的室内泳池采用自然采光，始终保持24小时恒温（ 2 8 ^ { \circ } { C } - 2 9 ^ { \circ } { C } ），安全设施齐备。定能令您洗涤烦嚣，惬意舒畅。
Health&Recreation 参 Ext.6060/82730690
Location:Level 6
Panatta Fitness Center,a famous chain fitness brand,is managed and operated by a third party entrusted by the hotel.It not only provides guests with free fitness, heated swimming pool and other services,but also launches various courses and activities formembers to choose from.
Fitness center
Opening Hour: 07:00-23:00
With aerobic training,hanging equipment, free strength,stretching and relaxation,Pilates,boxing, private trainingand other functional areas,advanced and complete equipment and facilities as well as spacious and bright fitness venue help you build a strong body, experience a perfect life.
Indoorheated swimming pool Opening Hour: 07:00-22:30
The indoor swimming pool with advanced automatic filtration and disinfection circulation system adopts natural lighting,keeps constant temperature for 24 hours ( 2 8 ^ { \circ } { C } - 2 9 ^ { \circ } { C } ),and has complete safety facilities. It will make you wash awayall troubles and feel comfortable.
宾客安全信息 A
酒店规定
按照中国法律规定，宾客登记入住时应出示有效身份证件。请在入住期间爱护酒店财产，对于损坏酒店财物的行为将予以索赔；对于污损酒店设施、环境卫生品质的情形将酌情收取清洁费。
根据公安机关规定，来访客人须在晚上11时前离开客房。任何访客进入客房或逗留过夜，都必须在酒店前台补办登记手续。
根据《深圳经济特区控制吸烟条例》，酒店所有室内区域均禁正吸烟，请阁下前往室外区域吸烟。
请勿把易燃、易爆、有毒、带放射性及刺激性气味的物品或其它危险品带入酒店。
请勿在酒店客房内私装电器设备或使用电热器、电炉或微波炉等设备。
请勿将宠物带入酒店。
严禁在酒店内传播淫秽杂志、书刊、影视作品。
严禁在酒店内酗酒、大声喧哗或播放嘈杂音乐。
任何人不得摆弄、损害、破坏和移除任何消防设施及设备。若您违反上述任何规定，酒店管理人员有权提出质询。
任何人员违反中华人民共和国治安及刑事相关法律法规，都将被公安/司法机关依法调查并追究责任。
安全须知
深航国际酒店拥有完备的消防安全以及应急通信系统。如果发生紧急状况，酒店将在第一时间通过公共广播系统进行通知，但我们仍建议您花几分钟时间仔细阅读以下重要信息：
| 房内安全配置 | 豪华房 | 至尊房 | 无障碍客房 | 行政房 | 豪华套房 | 行政套房 | 大使套房 |
| 互联网隐形电子门锁 | . | . | . | . | . | . | . |
| 五合一门牌显示系统 (电子猫眼、勿扰、即扫、稍候、门铃) | . | ||||||
| 门卡智能关联梯控 | . | . | |||||
| 喷淋 (天花) | . | ||||||
| 烟感 (天花) | . | ||||||
| 防毒面具 (衣橱) | . | ||||||
| 应急手电筒 (床头柜) | . | . | |||||
| 房门窥视镜 | . | ||||||
| 走火图 | . | ||||||
| 防盗链 | . | . | |||||
| SOS紧急按钮及免提卫生间电话 | . | . | |||||
| 房门自动闭合装置 | . | . | . | . | . | . | . |
| 电子密码保险箱 |
| 果您刚抵达酒店 果您身处客房时 | ●请检查您的行李物品是否有缺失，如有问题可及时通知宾客服 务中心。 ·请参阅房间门后的“应急疏散指引图”，留意最近安全出口的 位置、报警和灭火设备。 请注意遵守深圳市以及酒店的室内禁烟规定（含电子烟）。 |
| 如果有人敲门或按门铃，请在开门前通过猫眼或电视切换画面 辨别来人身份，酒店所有员工均着制服且佩戴名牌。 ：如您不希望被打扰，请开启门外的“请勿打扰”指示灯并将安 | |
| 全销扣上。 时刻清楚地知道房卡的位置。 入睡前请锁好房门，并将安全销扣上。 | |
| 酒店有安保人员全天定时巡逻，若在楼层发现可疑人员请与宾 客服务中心联系。 | |
| 果您准备外出时 | 我们建议您使用客房内或前台的保险箱存放贵重物品。 |
如果您身处酒店外
请将您的房卡随身携带，不要交于他人保管。如果不慎遗失，请在第一时间与酒店联系。鉴于安全考虑，请您在前台出示有效证件或回答个人相关信息，在身份得以确认后，酒店方能提供新房卡。
当您身处酒店外需要帮助时，可出示您的酒店地址卡，并记下或拍下所乘出租车的车牌、型号及颜色。
请警惕可疑的陌生人及事物，不要随意透露酒店名称和客房号码。
如果发生紧急状况
如果您发现火情，需保持冷静，立即联系宾客服务中心，并通知区域内的其他人。
如果您此刻留在房间内或返回了房间，请立即关闭空调，将浴缸放水，用浸湿的床单、毛巾、衣物将房门门缝完全塞住。如果您的房间附近走廊内发生火警或收到酒店撤离通知时，您可以通过触摸房门上金属手柄的方式查探火情。如果房门手柄是热的，请勿开启房门。
如果房门不烫，请将门稍稍打开，查看距离最近的消防通道,并在确认安全时及时撤出房间并关闭房门。
如果有烟雾，请伏低身体、降低头部高度，从而避免吸入浓烟。通常情况下，消防通道都可以通往安全出口并迅速进入楼梯间，请在撤出后立即关闭防火门。
当有火警情况发生时，请勿使用电梯。
Guest Safety Information A
The hotel regulations
\spadesuit According to Chinese law, guests are required to produce a valid identity at check in.
\blacktriangle Please care for the hotel property during your stay, and you will be compensated for damage to hotel property. For defilement of the hotel facilities,the cleaning fees will be charged accordingly.
\blacktriangle According to public security authorities,visitors are required to leave your rooms by llpm.All visitors entering the room or staying overnight should check in at the front desk.
\blacktriangle According to the Smoking Control Regulations of Shenzhen Special Economic Zone,smoking is banned in all indoor areas of the hotel. Please smoke in the outdoor area.
\blacktriangle Please do not bring flammable,explosive, toxic, radioactive,smelly or other dangerous goods into the hotel.
\blacktriangle Unauthorized Private electrical equipment or equipment such as a heater, stove or microwave in your hotel room is prohibited.
\spadesuit Please do not bring your pet into the hotel.
\spadesuit It's strictly prohibited to spread obscene magazines, books, videos in the hotel.
\spadesuit Please do not drink excessively, talking or playing music loudly in the hotel.
\spadesuit Anyone who willfully and maliciously tampers with, damages,breaks or removesany fire protection equipment or smoke detectors is guilty of a misdemeanor.
\blacktriangle If you breach any of the rules,hotel management has the right to question you.
